Accomplished business psychologist Dr. Huydobro begins this interview framing a question on every employer's mind: "How is it possible that companies are hiring the wrong person?" She paints the picture, "I was completely sure that this person in front of me had the right skills, the right attitude and was going to be perfect. And then three months down the line–this person is not performing, is not fitting into the company, the values is not a good fit." In this interview, Dr. Huydobro explains how human bias works to help us make choices faster, and how it can get in the way of the best hiring decisions. "When you are talking to someone, collecting information, you are making assumptions. [Your] brain starts making connections about random things. . .and somehow subconsciously I think, 'He will be great for marketing.' Why? Because he is wearing a T-shirt and people in marketing usually where T-shirts." Of bias she says, "You accept it and embrace it. And you should be self-aware enough to understand how this will impact your business decisions, how this will impact your hiring decisions." She unpacks how AI-driven pre-hiring assessment tools work, and shares why they are one critical component of the screening process. "The predictive accuracy of the outcome will always be much higher with a pre-hire assessment as opposed to any type of decision that you will make as a human being. It's all about efficiency and increasing the probability of removing bias form the hiring decision."