Rob Scott hosts Jonathan Rosenberg, CTO and Head of AI at Five9. 

In this session we discuss the following:

1) How does AI help agents achieve great customer experience during a pandemic like COVID-19
2) What role can AI play in the migration/deployment process and what benefits can it deliver
3) The future of customer experience 

If you're looking for more information on this topic visit https://five9.com

Hosted by Rob Scott, Publisher at UC Today News - Unified Communications, Collaboration & CX Tech News #COVID19 #Coronavirus #CustomerExperience

Thanks for watching, if you'd like more like this, don't forget to SUBSCRIBE to our channel. You can also join in the conversation on our Twitter, LinkedIn and Facebook pages.

For more Unified Communications, Collaboration & CX Tech News visit https://www.uctoday.com