Customer Academy Playbook

Using Features, Goals, and Personas in Product Training


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Great SaaS training uses 3 main building blocks - product features, training goals, and personas. If you nail the relationship between these 3 and build your courses in the right order, you'll make a catalog that scales, is easy to update, and provides great results for your customers.

#SaaS #onlinecourses  #SmallBusiness #BusinessGrowth #LMS #elearning #training

Remove the Overwhelm From Customer Education: https://www.thinkthru.co

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Customer Academy PlaybookBy ThinkThru, Inc.