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James Passafaro is the Co-Founder of Opsi, a daily management tool built to progress the way modern operators manage their restaurant. James channeled his experience as a chef and the issues he saw with tech and employees into restaurant tech. His hands on experience and initiative, James understands what it means to truly help the heart - back of house employees - of restaurants. 

On this episode, James and Zack discuss: 

-How tech can be optimized for employee use
-How tech doesn't detract from the heart and is personable
-What it truly means to fail
-Resilience
-More

Thanks, James!