Ever felt that AI experiments seem to start with excitement, then stall when the results don’t quite land?

PMI Senior Consultant Anthony Richardson digs into why that happens, and why the real breakthrough often comes when you stop hunting for the “perfect prompt” and start treating AI like any other improvement experiment.

It’s a conversation that reframes AI work as iterative, scientific and far more familiar to improvement practitioners than they might expect. A small shift in mindset; a big shift in outcomes.


More resources:

• PDSA Your Work, Your Project, Your Programme
• Discover Your AI Readiness Mindset
• The AI Ready Practitioner

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