Episode 200: Self-described psych nerd Rachel Provan gives the guys some tips.

⏱️ Timestamps:

00:00:00 - Intro

00:01:34 - Psychology’s role in customer success

00:05:07 - Business-oriented empathy explained

00:06:25 - The hidden power of reducing friction

00:08:27 - Psychology and personal motivation

00:11:31 - The mere exposure effect in onboarding

00:13:20 - The three-step strategy for success

00:14:21 - Wrapping up

📺 Lifetime Value: Your Destination for GTM content

Website: https://www.lifetimevaluemedia.com

🤝 Connect with the hosts:

Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung

JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/

Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/

👋 Connect with Rachel Provan:

Rachel's LinkedIn: https://linkedin.com/in/rachelhprovan

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