How prepared are you for the growing challenges of cybersecurity in water utilities?

In this episode of the Utility Emergency Response Podcast, host Isaac Alatorre sits down with Kevin M. Morley, PhD — Manager of Federal Relations at the American Water Works Association, and Cris Pérez — Director of Technology Services at Santa Clarita Valley Water Agency, to explore how water utilities can strengthen cybersecurity, manage risk, and maintain compliance under the America's Water Infrastructure Act (AWIA).

Together, they share real-world strategies for strengthening cybersecurity, managing risks, and improving emergency response plans across all utility sizes.

Whether you manage a large system or a small rural utility, this conversation delivers insights and tools to help you prepare, protect, and adapt. Get actionable insights on building resilience, addressing evolving cyber threats, and creating proactive response systems that protect critical infrastructure.

What You'll Learn

• How cybersecurity in water utilities impacts compliance and resilience

• Key AWIA requirements for risk and emergency response planning

• Proactive steps to prevent and respond to cyber threats

• How smaller utilities can strengthen infrastructure defenses

• The growing role of collaboration and technology in water system security

Want to go deeper?

Join upcoming AWWA workshops to learn how to strengthen your utility's cybersecurity posture and apply Cyber-Informed Engineering in real-world operations.

AWWA Cybersecurity Guidance: https://www.awwa.org/cybersecurity

AWWA Cyber-Informed Engineering: https://www.awwa.org/CIE

Chairman & Emergency Pipeline Advisor for Water, Wastewater, and Flood Management.

A UC Irvine graduate and beginning his career in safety and emergency supplies, Isaac was trained by David Jackson on all things related to PPS. With the help of his predecessor, he has updated PPS in regard to technology and processes. He believes that PPS has just started to make an impact.

PPS has usually been a West Coast company, but now Isaac believes that PPS can help utilities across the globe with PPS many applications. Not only with pipelines but with emergency response awareness as a whole. He enjoys sports, whiskey, and food.

Meet Your Co Host: James Wollbrinck | Director and Principal of METISIS LLC

James (Jim) Wollbrinck is the Managing Director and Principal of METISIS LLC in San Jose, CA. With 35 years of experience in the water industry, he has developed key programs and partnerships in Emergency Management, Business Continuity, and Physical Security Operations for San Jose Water Co. He has also led company and employee preparedness programs, focusing on Gap Analysis and Business Continuity.

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This Podcast Is Produced, Engineered & Edited By: Simplified Impact

Want to know what really happened during the Los Angeles Water Outage 2025?

In this episode, Isaac Alatorre breaks down how a pipeline valve failure left 9,200 Granada Hills and Porter Ranch residents without water. From underground repair challenges to emergency response lessons, you'll get a behind-the-scenes look at how crews battled one of LA's toughest utility crises.

Highlights in this episode:

• On Aug 5, 2025, a valve failure cut water for 9,200 Los Angeles customers.

• Repairs were delayed by tangled underground pipelines and poor records.

• Isaac shares how portable hose systems could speed up future responses.

Chairman & Emergency Pipeline Advisor for Water, Wastewater, and Flood Management.

A UC Irvine graduate and beginning his career in safety and emergency supplies, Isaac was trained by David Jackson on all things related to PPS. With the help of his predecessor, he has updated PPS in regard to technology and processes. He believes that PPS has just started to make an impact.

PPS has usually been a West Coast company, but now Isaac believes that PPS can help utilities across the globe with PPS many applications. Not only with pipelines but with emergency response awareness as a whole. He enjoys sports, whiskey, and food.

Meet Your Co Host: James Wollbrinck | Director and Principal of METISIS LLC

James (Jim) Wollbrinck is the Managing Director and Principal of METISIS LLC in San Jose, CA. With 35 years of experience in the water industry, he has developed key programs and partnerships in Emergency Management, Business Continuity, and Physical Security Operations for San Jose Water Co. He has also led company and employee preparedness programs, focusing on Gap Analysis and Business Continuity.

Subscribe To The Podcast

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Connect With The Show:

Facebook | Linkedin | Website

This Podcast Is Produced, Engineered & Edited By: Simplified Impact

Public safety is evolving—and technology is leading the way.

In this episode of the Utility Emergency Response Podcast, Joe Abrams from the Alliance for Community Solutions (ACS) joins Isaac and Jim as he shares how smart, practical tools are making schools, polling sites, and communities safer and more prepared.

From the Ballot Box Defender for election site security, to the Brown Box for school safety, and My Nexus for water conservation—Joe explains how technology is creating real change where it matters most.

Tune in to learn how innovation is strengthening public safety, one community at a time.

Episode Highlights:

• How ACS uses technology to solve local emergency response challenges

• Ballot Box Defender helps keep polling places secure with quick alerts to law enforcement

• Brown Box provides tools for schools and courthouses to respond to active shooter situations

• My Nexus helps save water by alerting residents to possible leaks

• Joe Abrams shares how community collaboration drives smarter, safer solutions

Chairman & Emergency Pipeline Advisor for Water, Wastewater, and Flood Management.

A UC Irvine graduate and beginning his career in safety and emergency supplies, Isaac was trained by David Jackson on all things related to PPS. With the help of his predecessor, he has updated PPS in regard to technology and processes. He believes that PPS has just started to make an impact.

PPS has usually been a West Coast company, but now Isaac believes that PPS can help utilities across the globe with PPS many applications. Not only with pipelines but with emergency response awareness as a whole. He enjoys sports, whiskey, and food.

Meet Your Co Host: James Wollbrinck | Director and Principal of METISIS LLC

James (Jim) Wollbrinck is the Managing Director and Principal of METISIS LLC in San Jose, CA. With 35 years of experience in the water industry, he has developed key programs and partnerships in Emergency Management, Business Continuity, and Physical Security Operations for San Jose Water Co. He has also led company and employee preparedness programs, focusing on Gap Analysis and Business Continuity.

Subscribe To The Podcast

Apple Podcast | YouTube | Spotify

Connect With The Show:

Facebook | Linkedin | Website

This Podcast Is Produced, Engineered & Edited By: Simplified Impact

What if AI-driven leak detection technology could spot issues before they surface?

In this episode of the Utility Emergency Response Podcast, hosts Isaac and Jim talk with Mike Simpson, CEO of M.E. Simpson Co. Inc., who brings over 40 years of experience in leak detection technology and asset management.

Learn how his family-owned company transformed the industry by moving from reactive fixes to proactive solutions—using cutting-edge tools like Hydro V and AI-powered leak detection systems.

Tune in as they explore the future of water management and how innovation and strategic partnerships are helping utilities tackle today's toughest challenges.

This episode unpacks:

• Hydro V Tool: A cost-effective solution for fixing stuck valves.

• AI Leak Detection: Catch small leaks early with smart tech.

• Modern Asset Management: Moving from basic water management to full system strategies.

• Industry Engagement: The value of staying involved with groups like AWWA and WEF.

• Utility Challenges: Tackling drought, old infrastructure, and outdated practices.

Chairman & Emergency Pipeline Advisor for Water, Wastewater, and Flood Management.

A UC Irvine graduate and beginning his career in safety and emergency supplies, Isaac was trained by David Jackson on all things related to PPS. With the help of his predecessor, he has updated PPS in regard to technology and processes. He believes that PPS has just started to make an impact.

PPS has usually been a West Coast company, but now Isaac believes that PPS can help utilities across the globe with PPS many applications. Not only with pipelines but with emergency response awareness as a whole. He enjoys sports, whiskey, and food.

Meet Your Co Host: James Wollbrinck | Director and Principal of METISIS LLC

James (Jim) Wollbrinck is the Managing Director and Principal of METISIS LLC in San Jose, CA. With 35 years of experience in the water industry, he has developed key programs and partnerships in Emergency Management, Business Continuity, and Physical Security Operations for San Jose Water Co. He has also led company and employee preparedness programs, focusing on Gap Analysis and Business Continuity.

Subscribe To The Podcast

Apple Podcast | YouTube | Spotify

Connect With The Show:

Facebook | Linkedin | Website

This Podcast Is Produced, Engineered & Edited By: Simplified Impact

Are you a utility wanting to improve your wildfire response strategies? In this episode, Isaac Alatorre breaks down the biggest lessons from the AWWA Cal Nevada Section conference — all about strengthening wildfire response for utilities.

Learn how smaller utilities can overcome big challenges, why local mutual aid matters, how to mobilize resources fast, and what new EV legislation could mean for the industry. Plus, find out why standardizing equipment and building local partnerships are key to success.

If you're in utilities and want practical wildfire strategies, this one's for you!

What You'll Learn In This Episode:

• Plan early and mobilize resources ahead of time.

• Strong local mutual aid is critical for quick response.

• Small utilities face challenges with limited resources and aging infrastructure.

• New EV rules may force utilities to invest in dual fleets and chargers.

• Standardizing equipment helps speed up emergency response.

Chairman & Emergency Pipeline Advisor for Water, Wastewater, and Flood Management.

A UC Irvine graduate and beginning his career in safety and emergency supplies, Isaac was trained by David Jackson on all things related to PPS. With the help of his predecessor, he has updated PPS in regard to technology and processes. He believes that PPS has just started to make an impact.

PPS has usually been a West Coast company, but now Isaac believes that PPS can help utilities across the globe with PPS many applications. Not only with pipelines but with emergency response awareness as a whole. He enjoys sports, whiskey, and food.

Meet Your Co Host: James Wollbrinck | Director and Principal of METISIS LLC James (Jim) Wollbrinck is the Managing Director and Principal of METISIS LLC in San Jose, CA. With 35 years of experience in the water industry, he has developed key programs and partnerships in Emergency Management, Business Continuity, and Physical Security Operations for San Jose Water Co. He has also led company and employee preparedness programs, focusing on Gap Analysis and Business Continuity.

This Podcast Is Produced, Engineered & Edited By: Simplified Impact

In this episode of the Utility Emergency Response Podcast, Isaac Alatorre is joined by Joe Abrams from ACS to explore the critical role of technology in utility emergency response and how it enhances disaster preparedness and crisis management. This episode places particular emphasis on how interlocal agreements and innovative technologies are utilized to streamline communication and disaster response strategies for utilities across Texas and California. Joe presents a detailed account of ACS's origin and evolution, revealing the significant impact of structured emergency communication systems and automated solutions in enhancing operational resilience and responsiveness.

Also in this episode:

• The use of customer databases for accurate emergency communication, as implemented by SFPUC, exemplifies successful cross-departmental integration.

• ACS's focus on technology aids rural communities in effective communication and resource management.

• Partnerships and technological implementations across the utility sector in California showcase broad potential for nationwide adoption.

Chairman & Emergency Pipeline Advisor for Water, Wastewater, and Flood Management.

A UC Irvine graduate and beginning his career in safety and emergency supplies, Isaac was trained by David Jackson on all things related to PPS. With the help of his predecessor, he has updated PPS in regard to technology and processes. He believes that PPS has just started to make an impact.

PPS has usually been a West Coast company, but now Isaac believes that PPS can help utilities across the globe with PPS many applications. Not only with pipelines but with emergency response awareness as a whole. He enjoys sports, whiskey, and food.

Meet Your Co Host: James Wollbrinck | Director and Principal of METISIS LLC James (Jim) Wollbrinck is the Managing Director and Principal of METISIS LLC in San Jose, CA. With 35 years of experience in the water industry, he has developed key programs and partnerships in Emergency Management, Business Continuity, and Physical Security Operations for San Jose Water Co. He has also led company and employee preparedness programs, focusing on Gap Analysis and Business Continuity.

This Podcast Is Produced, Engineered & Edited By: Simplified Impact

In this episode of the Utility Emergency Response Podcast, Isaac Alatorre and co-host Jim Wollbrinck dive into a crucial conversation on fire mitigation technologies with Shawn Sahbari, founder of Komodo Fire Systems, and Rob Latham, their Business Development Manager. Together, they explore innovative solutions to wildfire prevention, highlighting the groundbreaking work of Komodo Fire Systems in the realms of technology, environment, and infrastructure protection.

Throughout the episode, Shawn and Rob discuss the science and strategy behind Komodo's fire mitigation products. Leveraging their unique expertise, they reveal how Komodo's eco-friendly retardants offer superior fire prevention and suppression capabilities, especially within critical infrastructure like utilities and water services. They offer practical insights into potential collaborations among power companies, water utilities, and fire departments. Sean and Rob highlight the significant environmental benefits and cost efficiencies of using Komodo for proactive fire protection, emphasizing the need for such strategic partnerships and cutting-edge solutions in today's fire-prone environments.

Also in this episode:

• Komodo Fire Systems focuses on preventing and mitigating fires by using eco-friendly retardants suitable for protecting critical infrastructure.

• The importance of adopting a proactive approach to fire management to prevent large-scale infrastructure losses is highlighted.

• Komodo's innovative solutions offer not only fire suppression capabilities but also long-term protection against potential fire hazards.

• Despite the challenges, opportunities exist to implement technology-driven fire prevention strategies across various industries.

Learn more about fire mitigation technologies and sustainable practices: https://komodo-fire.com/

Chairman & Emergency Pipeline Advisor for Water, Wastewater, and Flood Management.

A UC Irvine graduate and beginning his career in safety and emergency supplies, Isaac was trained by David Jackson on all things related to PPS. With the help of his predecessor, he has updated PPS in regard to technology and processes. He believes that PPS has just started to make an impact.

PPS has usually been a West Coast company, but now Isaac believes that PPS can help utilities across the globe with PPS many applications. Not only with pipelines but with emergency response awareness as a whole. He enjoys sports, whiskey, and food.

Meet Your Co Host: James Wollbrinck | Director and Principal of METISIS LLC James (Jim) Wollbrinck is the Managing Director and Principal of METISIS LLC in San Jose, CA. With 35 years of experience in the water industry, he has developed key programs and partnerships in Emergency Management, Business Continuity, and Physical Security Operations for San Jose Water Co. He has also led company and employee preparedness programs, focusing on Gap Analysis and Business Continuity.

This Podcast Is Produced, Engineered & Edited By: Simplified Impact

In this episode of the Utility Emergency Response Podcast, Isaac and co-host Jim Walbrink introduce an innovative approach presented by guest Tripat Mangat, focusing on kinetic energy storage through advanced flywheel technology. This cutting-edge solution promises not just enhanced power resilience but also a leap towards sustainability and cost-effectiveness for utilities worldwide.

In their conversation, Tripat elaborates on the practical applications and advantages of kinetic energy storage systems. With various systems currently in development and early testing phases, he illustrates how water utilities can harness this technology to mitigate costs and improve power reliability. The discussion also explores the potential for distributed power systems and the broader implications for regulatory compliance and environmental sustainability.

Also in this episode:

• Kinetic energy storage systems offer a quicker response time and longer life cycle compared to traditional battery storage solutions.

• Flywheel technology presents a cost-effective and environmentally friendly alternative for energy storage, especially suitable for utility applications.

• The implementation of distributed power systems can provide utilities with greater resilience, efficiency, and potential cost savings by leveraging local power generation.

Chairman & Emergency Pipeline Advisor for Water, Wastewater, and Flood Management.

A UC Irvine graduate and beginning his career in safety and emergency supplies, Isaac was trained by David Jackson on all things related to PPS. With the help of his predecessor, he has updated PPS in regard to technology and processes. He believes that PPS has just started to make an impact.

PPS has usually been a West Coast company, but now Isaac believes that PPS can help utilities across the globe with PPS many applications. Not only with pipelines but with emergency response awareness as a whole. He enjoys sports, whiskey, and food.

Meet Your Co Host: James Wollbrinck | Director and Principal of METISIS LLC James (Jim) Wollbrinck is the Managing Director and Principal of METISIS LLC in San Jose, CA. With 35 years of experience in the water industry, he has developed key programs and partnerships in Emergency Management, Business Continuity, and Physical Security Operations for San Jose Water Co. He has also led company and employee preparedness programs, focusing on Gap Analysis and Business Continuity.

This Podcast Is Produced, Engineered & Edited By: Simplified Impact

In this episode of the Utility Emergency Response Podcast, Isaac engages in a rich discussion with recurring guest Jim Wollbrinck, focusing on water utility innovations. Fresh from the ACE 24 conference in Anaheim, California, Jim reflects on the event's highlights and breakthroughs in the water utility industry. They dive into emergency response planning, emphasizing the advancements and networking achieved at the conference. Jim shares his insights on the modern technologies showcased and the significance of hands-on exhibits for better understanding and engagement.

Also in this episode:

• ACE 24 Conference: The exhibit hall's buzz and high engagement levels signify a post-pandemic resurgence in industry networking and technological innovation.

• Displaying physical setups of products, like layflat hoses, significantly enhances engagement and understanding among attendees.

• Highlights the intricate dependencies between water utilities and refineries and the urgency of having a robust emergency fuel plan.

• Utilizing Civil Air Patrol and drone technology for expedited and comprehensive dam inspections in post-disaster scenarios.

• While AI offers substantial operational efficiencies, it also introduces new cybersecurity vulnerabilities that need careful management.

About the Guest:

Jim Wollbrinck is a seasoned expert in the water utility industry, bringing over three decades of professional experience to the table. He has served in various capacities at San Jose Water, gaining extensive expertise in security and emergency management planning. Currently, Jim is with Metasys LLC, where he focuses on emergency management, business continuity, and security solutions for utilities. Additionally, he actively contributes to the Cal Nevada Section's Security and Emergency Management Committee and the National Security and Emergency Planning Committee.

Chairman & Emergency Pipeline Advisor for Water, Wastewater, and Flood Management.

A UC Irvine graduate and beginning his career in safety and emergency supplies, Isaac was trained by David Jackson on all things related to PPS. With the help of his predecessor, he has updated PPS in regard to technology and processes. He believes that PPS has just started to make an impact.

PPS has usually been a West Coast company, but now Isaac believes that PPS can help utilities across the globe with PPS many applications. Not only with pipelines but with emergency response awareness as a whole. He enjoys sports, whiskey, and food.

This Podcast Is Produced, Engineered & Edited By: Simplified Impact

In this episode of the Utility Emergency Response Podcast, Isaac delves into the crucial topic of emergency response for utilities, with a focus on the application and benefits of rubber recycled hose ramps. Isaac explores the challenges utilities face in infrastructure management, highlighting the importance of avoiding unnecessary digging and asphalt disruption. He talks on the practicalities and advantages of using hose ramps, with a special emphasis on the effectiveness of rubber recycled hose ramps.

Also in this episode:

• Hose ramps play a critical role in maintaining utility infrastructures without the need for disruptive digging.

• Steel ramps are durable but may be heavier and pricier, while rubber recycled ramps are lauded for their effectiveness and affordability.

• The ideal size of a hose ramp varies, but four-inch ramps can accommodate a variety of hoses and scenarios.

• Proper installation and traffic control measures are imperative to prevent movement and ensure the safety of hose ramps in use.

Chairman & Emergency Pipeline Advisor for Water, Wastewater, and Flood Management.

A UC Irvine graduate and beginning his career in safety and emergency supplies, Isaac was trained by David Jackson on all things related to PPS. With the help of his predecessor, he has updated PPS in regard to technology and processes. He believes that PPS has just started to make an impact.

PPS has usually been a West Coast company, but now Isaac believes that PPS can help utilities across the globe with PPS many applications. Not only with pipelines but with emergency response awareness as a whole. He enjoys sports, whiskey, and food.

This Podcast Is Produced, Engineered & Edited By: Simplified Impact