UVP - 227 - Why Are The Client Money Conversations SO Hard For The Team?

This week on the Uncharted Podcast, Stephanie Goss is flying without Andy but she invited a friend to join in a very special conversation. Certified Veterinary Practice Manager Debbie Boone joins Stephanie to talk through something that strikes fear into the heart of a lot of veterinary teams - money conversations. Specifically the anxiety that teams feel about "sales" in veterinary medicine and the difficult money conversations we find ourselves facing. Thanks to our friends at CareCredit, a Synchrony solution, Debbie and Stephanie are wading in to the idea of shifting our mindset from "financial policies" to "providing financial care" for our clients as part of the greater client care we provide every day! Let's get into this...

RESOURCES

For Financial Ideas to Help Pet Owners - https://debbieboonecvpm.com/help-for-pet-owners/

For more information on offering Care Credit in your practice: www.carecredit.com/vetinsights

LINKS

Upcoming events: unchartedvet.com/upcoming-events/

All Links: linktr.ee/UnchartedVet

Do you have something that you would love Andy and Stephanie to role play on the podcast - a situation where you would love some examples of what someone else would say and how they would say it? If so, send us a message through the mailbag! We want to hear your challenges and would love to feature your scenario on the podcast. Head over to the mailbag and submit it here: unchartedvet.com/mailbag

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