In this episode of Vacation and Short-Term Rental Titans, Leo Walton (co-founder and VP of Growth at Know Your Guest by SUPERHOG) has the pleasure of talking to Jason Anastasinis, Managing Director at TravelStaytion.

Matt Landau, Founder of the VRMB, discusses his career in the short-term rental industry with Leo Walton from Know Your Guest by SUPERHOG . From professionally managing vacation rentals for ten years to starting the VRMB community. Find out why he thinks community and knowledge sharing is vital in the short-term rental industry. As well as some insider tips and tricks on how property managers and hosts can strengthen the core of hospitality gestures that big companies cannot compete against.

In this episode of Vacation and Short-Term Rental Titans, Leo Walton (co-founder of SUPERHOG) has the pleasure of talking to John Hildebrand, an Airbnb Ambassador and the founder of Hilde Homes.

Hilde Homes (HH) was built by John Hildebrand from the ground up for the sole purpose of delivering stylish, comfortable vacation homes with guests in mind. John personally seeks out perfect locations, fully remodeling each home with all the latest smart technology and providing a team of concierge services. Hilde Homes has a reputation for giving guests a flawless 5-star vacation experience behind the RED door.

In real estate practically from birth, John talks to Leo about how he developed his passion for short-term rentals and how he got his start in the sector, sharing his experiences (both positive and negative) that really helped him to where he is now. A great communicator himself, John stresses the importance of communication when it comes to providing that all-important guest experience, and gives his thoughts on how property managers and hosts should take the leap when it comes to direct bookings.

In this episode of Vacation and Short-Term Rental Titans, Leo Walton (co-founder of SUPERHOG) has the pleasure of talking to Antonio Bortolotti, the Host of the Vacation Rental World Summit.

First held in 2014, the Vacation Rental World Summit is a highly productive, engaging, and truly unique, memorable live event and online platform that allows viewers to learn quickly, adopt highly effective practices and improve their Vacation Rental Business overall performance. The live event adds an unforgettable layer of personal interaction with the most forward-thinking and inspiring peers in the industry.

Antonio tells us about this year's VRWS lineup and the topics that will be discussed. With some fascinating talks scheduled, this year is certainly not one to miss! Antonio explains what sets VRWS apart from other vacation rental events and how the format has been optimized to allow property managers of different sizes and different geographical territories to share their experiences and help each other develop. 

In this episode of Vacation and Short-Term Rental Titans, Leo Walton (co-founder of SUPERHOG) has the pleasure of talking to Scott Weir, the Founder and CEO of Pillow Partners.

Founded in 2016, Pillow Partners matches holiday home owners with quality guests from around the world, offering management and marketing services throughout the UK.

Leo and Scott dive into the important topic of how property management companies can help give back and support their local communities. Scott is extremely passionate about the impact of Pillow on the local community, with social impact being at the core of their values. Leo and Scott also discuss top tips on how to attract new customer types to their properties. 

In this episode of Vacation and Short-Term Rental Titans, Humphrey Bowles (co-founder of SUPERHOG) has the pleasure of talking to Paul Zukauskas, the Global Vice President of Customer Success at Guesty.

Founded in 2013, Guesty is a property management software that provides an end-to-end solution that simplifies the complex operational needs that property managers face on a daily basis.

Humphrey finds out from Paul the current trends that Guesty is seeing from their data, and what that means for property managers in terms of the general direction of bookings for the upcoming summer season. Paul also shares his expert insight into how property managers can scale effectively and efficiently by investing in a PMS and the key role of choosing the right one to help form the foundation of your tech stack.

In this episode of Vacation and Short-Term Rental Titans, Humphrey Bowles (co-founder of SUPERHOG) has the pleasure of chatting with Steve Lassman, the Vice President and General Manager of Villas of Distinction.

For more than 25 years, Villas of Distinction has been the premier villa rental company. Offering luxury properties ranging from lavish one-bedroom penthouses to sprawling 42-bedroom estates in over 50 destinations around the world, they pride themselves on offering a world-class portfolio of incredible properties.

Steve talks to Humphrey about his passion for the sector, offering up some extremely valuable advice for budding entrepreneurs looking at getting started in the vacation rental industry. Steve and Villas of Distinction are both huge advocates of quality over quantity, with the guest experience at the core of their service and what makes them so unique and popular.

In this episode of Vacation and Short-Term Rental Titans, Leo Walton (co-founder of SUPERHOG) has the pleasure of chatting with Robin Craigen, the Co-Founder, President, and CEO of Moving Mountains. 

Founded in 1998, Moving Mountains creates memorable vacations in exceptional mountain homes.  A specialist in luxury, their portfolio represents the finest properties in Steamboat Springs, Beaver Creek, Vail, and Breckenridge - World-class ski resorts and summer mountain destinations in Colorado.

Kicking off series 2 of Vacation and Short-Term Rental Titans, Robin tells us the story behind the creation of Moving Mountains, and how his experience working on a luxury yacht helped to shape the style of service that Robin and his team offers to Moving Mountain's guests. Robin also emphasizes the impact that providing a personable service has on guests and why it's crucial for Property Managers to invest in forging a strong relationship with all their guests to increase return rates and bookings through word of mouth.

In this episode of Vacation and Short-Term Rental Titans, Leo Walton (co-founder of SUPERHOG) has the pleasure of chatting with Emmanuel Lavoie, the CEO of Jetstream Hospitality Solutions.

Founded in 2017, Jetstream is an innovative, all-in-one distribution and channel marketing solution uniquely designed for multi-unit properties of any size. Jetstream empowers owners, managers, and aggregators of multi-unit, short-term rental properties to operate more efficiently and cost-effectively by offering best-in-class technology and services solutions that increase guest delight, streamline operations and reduce financial risk.

A true advocate for the implementation of new and innovative technologies in the vacation rental space, Emmanuel talks to Leo about the ways that tech and innovation are helping to propel the vacation rental industry to new heights. Emmanuel also offers his words of wisdom to young entrepreneurs and sheds light on the heartache that came from a unique situation, where they sold their tech business and then ended up buying it back.  

In this episode of Vacation and Short-Term Rental Titans, Leo Walton (co-founder of SUPERHOG) has the pleasure of chatting with Nick Kljaic, the CEO and Co-Founder of Handle.

Founded in 2021, Handle is a chatbot as a service (CaaS) that makes best-in-class AI chatbots accessible and affordable for every company, regardless of their size or budget. 

Nick explains to Leo that like all great ideas, Handle was born from first-hand experience with businesses offering rentals, which left Nick wondering why Guests had to jump through various hoops and submit various contact forms in order to get the answer to their questions. Through smart automation, Handle was created. Nick emphasizes the improvement to the Guest experience that comes with using a chatbot, and how it can help increase conversion rates for direct bookings.