Physical Therapy Private Practice: Secrets of the Top 10%

Ep.202: Validation vs Acknowledgement in Personnel Management

02.09.2022 - By Brian J. Gallagher, PT.Play

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How can you be the best personnel manager you can be? Well, it starts with understanding the members of your team and truly listening to them. Show them that they are valued by acknowledging who they are as people, and validating their actions and performance. Keep communication high and celebrate when there is exchange in abundance!  Episode at a glance:  Spot employees who are not being true team players  Understand what is important to each individual  Acknowledge the person, validate the performance  Know how to measure performance (64 key statistics)  Learn more about how we can get you to the top 10% in physical therapy private practice

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