Value Creators

Brian Hollins is the founder and managing partner at Collide Capital, the Founder and CEO of Takeoff Institute, and a Founding Board Member at BLCKVC. He’s devoted his career to addressing and solving the challenges entrepreneurs face in accessing capital when they’re not plugged in to elite VC networks and funding sources. Brian shares insights from his venture, Collide Capital, which provides investment, coaching, and support to entrepreneurs lacking access to traditional networks.

The conversation highlights the importance of community, mentoring and education in empowering these entrepreneurs. Brian also discusses his involvement with the Takeoff Institute, which aims to develop future leaders. The episode underscores the critical role for entrepreneurship in value creation. Entrepreneurs develop better products and services and contribute to meaningful experiences for customers. Institutional support, such as venture capital, is essential. 

Yet, only some have access to these resources, particularly those from disadvantaged backgrounds who may not be plugged into the institutional environment of university incubators and venture capital pools.

Key Challenges Discussed:

• Lack of access to networks: Many aspiring entrepreneurs from underprivileged backgrounds may feel disconnected from the networks facilitating access to funding and mentorship.
• Intimidation by networking: Networking can be intimidating, but it is not an insurmountable barrier. With the right coaching and support, disadvantaged entrepreneurs can find their way into these networks.

Brian's journey serves as an inspiring example of how one can create value not only through business success but also by uplifting others and fostering a culture of entrepreneurship.

Resources: 

Connect with Hunter Hastings on LinkedIn

Connect with Brian Hollins on LinkedIn

collidecap.com

Show Notes:

0:00 | Intro
1:05 | Differential Access
4:53 |  Disadvantaged Entrepreneurs: How do they Get Started?
7:14 | Is Networking a Baseless Fear? 
10:01 | Unique Business Models from Lived Experience 
12:10 | Less Algorithmic, More Empathetic Approach
13:49 | Fund Zero: Collide Capital's Stoy
15:28 | What is a Scout Check?
18:01| Collide Capital Investment’s Success Stories
21:45 | Better Entrepreneurial Culture: Raising the Community 
24:40 | Education's Role in Entrepreneurship
28:21 | Fellowship Language
28:58 | Future Access to Investment
32:00 | Technology's Role in Entrepreneurship: Can Finance Become Less Institutionalized through Apps?
34:55 | AI as an Entrepreneur's Operating System 
38:00 | One-Person Billion-Dollar Company: Building Bigger Businesses with Fewer Resources
39:30 | Wrap-Up: Building Leaders through the Takeoff Institute

John Willenborg's business, Owl Vans, specializes in adventure vans designed for outdoor enthusiasts who seek to connect with nature. These vans provide essential comforts and accessories while encouraging maximum high-value outdoor time. The market for adventure vans has expanded rapidly, with Owl Vans leading in aftermarket accessories. John highlights the importance of scalability and being a generalist to succeed in entrepreneurship.

John’s approach emphasizes the importance of strategic marketing, careful expansion, strong partner relationships, and diligent financial management in building and scaling a successful business.

Resources: 

Connect with Hunter Hastings on LinkedIn 

Connect with John Willenborg on LinkedIn

Show Notes:
0:00 | Intro
00:09 |  Adventure Category for Customers
03:40 | Process of Kitting Out Vans
05:20 | Popularity and Usability of Sprinter Vans
15:24 | Design Process
19:00 | Mark Packard: Be the Customer
20:21 | Knowledge and Empathy
22:21 | Knowing when to stay focused
25:43 | Brand Name is Critical
28:00 | Service Provided at Owl Vans: Maintenance and Adventure Ideas?
31:09 | Scaling Business through Strategic Partnerships
33:20 | Managing Partnership Relations
35:37 | Cash flow of a Business: Finance and Accounting
42:46 | Owl Vans: Maintaining team spirit and unity?
46:41 | Wrap - Up

Digital enablement and AI are revolutionizing how companies operate and reshaping the economy. 

At the core of this transformation remains a fundamental principle: the customer is the boss. In this new era, empathy becomes crucial as businesses strive to meet subjective values and deliver hyper-personalized experiences. Consumers demand instant access, precise responses, seamless order fulfillment, and transparency, while resisting intrusive tracking and data monetization.

David Kramer, Founder & Chief Product Officer at Cooperative Computing, joins Hunter Hastings to highlight how AI can enhance creativity while balancing automation and human touch. In this discussion, Kramer shares insights on the digital enablement movement, emphasizing that AI should complement human creativity rather than replace it.

He underscores the need for maintaining a brand's unique voice amidst the risk of generic content. As AI advances, businesses must adapt, using it to innovate while preserving the essential human element that resonates deeply with audiences. This approach aligns with the shift towards hyper-personalization, where understanding and delivering what each individual wants becomes the new standard, as exemplified by companies like Nike, which serves diverse customer needs with tailored, transparent experiences.

Resources:

Connect with Hunter Hastings on LinkedIn

Cooperative Computing

Connect with David Kramer on LinkedIn

Digital Enablement by Cooperative Computing PDF

Show Notes:

0:00 | Intro: Vision of the Digitally Enabled Firm
01:57 | 5 Key Business Functions: Branding and Marketing
03:15 | Second Key: Sales and Commerce
03:56 | Digitally Enabled Organization: Third and Fourth Key
04:48 | Fifth Key for a Digitally Enabled Organization: Service Delivery Management
07:13 | Human Role: Coding OR Evolving Decisions?
13:13 | Are We Still Customer-Centric?
20:33 | Transition Away From Control
25:01 | Customer in this New Digital Environment
29:39 | Demand for Transparency and Responsiveness
35:34 | Managing Accelerating Digital Change Speed: The Art of Possible
40:47 | Stephen Hawking: Cosmology Depends on the Questions You Ask
45:38 | Is Competition Still Relevant, and Can Large Firms Adapt?
53:52 | Wrap-Up

This episode is a repost from The Working On Purpose Podcast

Capitalism comes in for criticism, despite the fact that this economic system has resulted in substantially increasing global per capita income over the centuries, spurring economic growth and progress. 

Critics often criticize a kind of Aberrant Capitalism, one that is dominated in their minds by corporations, whose behavior is not always meritorious. 

But from the earliest times, it was Customer Capitalism, not corporate capitalism, that was the driver of individual prosperity and thriving. Companies such as Wedgwood & Bentley of Wedgwood China fame (founded 1759) set the original precedents by prioritizing customer needs and innovation, laying the foundation for contemporary business practices. The advent of these corporations facilitated large-scale entrepreneurship, promoting innovation and efficient responses to customer demands.

Entropy has set into the capitalist system since the founding days, and there is some corporate behavior that needs reform. Dr. Alise Cortez is attentive to these concerns. We discussed the prospects for a revival of customer capitalism

Resources: 

Connect with Hunter Hastings on LinkedIn

Connect with Dr. Alise Cortez on LinkedIn

The Value Creators Website

Hunter Hasting’s Blog

 Dr. Alise Cortez's websites:  Gusto-Now.com and AliseCortez.com

Show Notes:
0:00 | Intro
3:25 | Capitalism: Bad Rap and the Purpose 
08:07 | Standard Oil's Impact on Civilization
09:52 | World War: Capitalism in the Next Era
14:20 | The Post-War Capitalism: Command and Control
19:50 | Period of Financialization 
21:05 | Maximising Shareholder Value 
22:14 | Government as the Customer 
25:35 | The Promise of Customer Capitalism 
28:30 | Current Landscape of Customer Capitalism 
33:03 | Management Practices of Forward-Thinking Companies: Extremely Flat Organization
35:33 | Cross-Functional Teams 
37:45 | Short-Term Problem Solving vs. Long-Term Planning 
39:50 | Long-Term Stock Exchanges: Role and Contribution
40:30 | AI and Middle Management
42:24 | Principles Over Rules 
43:40 | Customer-Centric Business Models 
45:13 | Idea of Subjective Value and Empathy
48:37 | Wrap - Up

In this episode of the Value Creators Podcast, Hunter Hastings, an economist and corporate marketing professional, is interviewed by Natalie Born, host of the Innovation Meets Leadership Podcast. 

Imagine a future where your organization works backward from a detailed vision of how customers will interact with your products and services. This is a concept Hunter Hastings passionately discussed on the podcast. He advocates for a mental shift in organizations to focus on the flow of information from the customer, leading to effective marketplace tests and implementations. 

Hastings reflects on the historical shift from customer-centric entrepreneurship to bureaucracy and financialization, emphasizing the need for organizational innovation to remove barriers. The conversation explores the importance of empathy, understanding customer needs, and the potential for flatter organizational structures to accelerate innovation. 

Resources: 

Connect with Hunter Hastings on LinkedIn

Connect with Natalie Born on LinkedIn

Valuecreators.com

Hunter Hasting’s blog

Innovation Meets Leadership Podcast

Show Notes:

0:00 | Intro
02:03 | Hunter Hastings Professional Background
04:50 | Procter and Gamble's Customer-Centric Approach
08:58 | Removing Barriers to Innovation: Mental Model
11:47 | Fundaments of Innovation: Self-Management
15:20 | Morning Star's Self-Management Model
18:01 | Imagining the Future for Implementation
20:39 | Vision and Customer-Centric Innovation
22:45 | Example: The Blackberry and Customer Frustration
24:57 | Tension Between Customer Knowledge and Innovation
26:44 | Empathy and Interaction in Entrepreneurship
28:52 | Wrap-Up 

This episode is a repost from The Learn-It-All Podcast

The decline of customer capitalism and the shift in support for capitalism among young people highlights the need for a cultural transformation in business and economics. By prioritizing customer value, fostering empathy, and empowering employees, businesses can build stronger relationships with customers and drive long-term sustainable growth. The future of customer capitalism lies in understanding and meeting customer needs, leveraging technology to enhance the customer experience, and reforming business education to prioritize customer value creation.

In this episode of the Learn It All podcast, guest Hunter Hastings, an economist, venture capitalist, and author of "Aberrant Capitalism: The Decline of Customer Capitalism," discusses the decline of customer capitalism and the shift in support for capitalism among young people. Hastings emphasizes the importance of customer-centric business practices, the impact of financialization, and the need for empathy in business. He advocates for a reform in business education to prioritize customer value creation and introduces an online course aimed at teaching these principles. The conversation also touches on the potential of AI in enhancing customer experiences and the importance of capitalism in improving well-being.

Hunter Hastings' insights provide a valuable roadmap for businesses and entrepreneurs looking to navigate the evolving landscape of capitalism and create meaningful value for customers. By embracing the principles of customer capitalism, businesses can not only thrive but also contribute to a more empathetic and customer-centric society.

Resources: 

Connect with Hunter Hastings on LinkedIn

To download the book: Aberrant Capitalism: The Decline of Customer Capitalism

The Online Value Creators Course: Valuecreators.com

Connect with Damon Lembi on LinkedIn

Connect with Darren Bridgett on LinkedIn

Yasmin Davidds, president & CEO of Dr. Yasmin Davidds Leadership Institute and Multicultural Women's Executive Leadership Institute advocates for a leadership approach called "graciously assertive," which blends self-advocacy with empathy for others. 

Dr. Yasmin outlines eight pillars crucial for effective leadership, emphasizing practical methods like gratitude lists and self-awareness exercises to foster personal growth. Central to her philosophy is "graciously assertive" communication, combining assertiveness with grace to achieve collaborative outcomes. Yasmin discusses how this approach can transform workplace dynamics, emphasizing empathy and mutual understanding in both professional and personal relationships. She also addresses challenges faced by women, particularly women of color, advocating for gratitude and empathy to navigate biases effectively. Yasmin promotes moral leadership aligned with personal values, stressing genuine inclusion and the importance of mindsets like gratitude and growth for continuous personal and professional development.

Resources:

Connect with Hunter Hastings on LinkedIn 

Connect Yasmin Davidds on LinkedIn

Yasmin Davidds Website: dryasmininstitute.com

To download the book: Graciously Assertive

Show Notes:

0:00 | Intro
00:46 | Yasmin’s Point of View: Being a Better Human Being
02:37 | Graciously Assertive: Eight Pillars
04:13 | First Pillar: Self-Awareness
06:50 | Second Pillar: Social Awareness
08:23 | Third Pillar: Empathy
09:52 | Fourth Pillar: Self-Regulation 
11:45 | Fifth Pillar: Self-Compassion
12:17 | Zero Tolerance for Judgement
13:37 | Most Empowering: Pillar of Gratitude
16:37 | Eight Pillar: Healthy Boundaries 
18:20 | Assertive or Graciously Assertive Communication
23:45 | Empowering Women in Diverse Challenges
26:42 | Moral Leadership
30:50 | Find the Barriers and Remove Them
32:49 | Mindset
35:13 | Inclusion
38:13 | How does Yasmin teach?
40:19 | Wrap-Up

Teams are the new focal point of organizational design and organizational function. Motivation - quantified as “energy” by Proijal Ghatak and Onloop - is the key to team performance. Technology is advancing to the point where motivation can be monitored using AI, and self-reported feedback and other nuanced approaches to understanding and improving motivation levels are delivering real progress. Purpose portfolios can align individual motivations with organizational goals, capturing the role of purpose in driving productivity and engagement.

Projjal mentioned companies experimenting with holocracy and distributed flat organizations, although scaling such structures was noted as challenging due to inherent human tendencies to seek direction and guidance. The conversation also explored frameworks like RAPID (Bain’s Responsible, Accountable, Perform, Informed, Decide model) and spans of control, highlighting strategies for optimizing organizational effectiveness and managerial efficiency.

Projjal emphasized the importance of respect and trust in leadership dynamics, noting that effective leaders inspire motivation and engagement through their actions and guidance. The role of AI in augmenting managerial capabilities and increasing spans of control was also discussed, highlighting the potential for technology to enhance organizational structures and improve managerial effectiveness.

Resources: 

The Post-Managerial Era (Blog Post) 

Connect with Hunter Hastings on LinkedIn 

Connect with Projjal Ghatak on LinkedIn

onloop.com

Show Notes:

0:00 | Intro
0:57 | Problem to Solve
3:02 | Collaborative Software Tools Shift Mindsets
9:31 | Great Breakthrough: Products Addressing Management Problems
16:44 | HR's Original Design: Suppressing Dissent, Keeping Control
17:44 | Teams as Core Units: Hybrid, Remote and Onsite
21:41 | Entrepreneurial Intent Without Clear Goals
25:11 | Feedback Loop
26:19 | New Performance Management Project 
31:25 | How Do Projjal Detect Motivation?
35:29 | Experimenting with 'Things That Matter'
38:15 | Service Orientation
41:04 | Organization and Firm Structure
50:40 | Right Hemisphere Dominant VS Left Hemisphere Dominant 
53:19 | Wrap-Up

Kimberlee Josephson is an associate professor of business at Lebanon Valley College, and an insightful and energetic promoter of entrepreneurship and free markets at The American Institute For Economic Research. 

Resources: 

Connect with Kimberlee Josephson on LinkedIn 

Read Kimberlee Josephson's articles at AIER

Connect with Hunter Hastings on LinkedIn

Learn Entrepreneurial Value Creation with our Value Creators Online Course  

Show Notes:
0:00 | Intro
2:02 | Kimberlee Josephson’s Background
3:53 | Big Picture of Capitalism
8:16 | What was the Problem?
11:34 | How Kimberlee Teaches Power Structure and Other Programs
17:19 | Companies Prioritizing Morals Over Profi.
19:55 | Maximizing Shareholder Value: Research Perspective
23:04 | Antitrust: Government's Role in Business Scrutiny
28:15 | Monopoly as a Business Goal: Darker Motives
33:15 | Critics of Capitalism: Distorted View of Competition
37:21 | Focus on Positive Business Dynamics, Not the Destruction Part
39:44 | Value Creators Online Course
40:57 | Business Education 
44:23 | Redefining Entrepreneurship 
46:44 | Academia Being Non-Dynamic: Where to Get Business Education? 
51:38 | Wrap-Up

Leadership is not what the business schools and the coaching industry tell you it is.

"A Leader's Destiny" challenges conventional notions of leadership, offering a thought-provoking exploration into the complex interplay of psychology, culture, and society. Written by Elias Aboujaoude, the book delves deep into the modern leadership landscape, dissecting prevalent trends and highlighting the need for a paradigm shift in how we perceive and cultivate leaders.

It highlights how leadership has been oversimplified into formulaic steps and mnemonic devices, creating an illusion of quick mastery. This reductionist approach fails to capture the complexity of human behavior and context, lacking empirical support. Instead, Dr Aboujaoude proposes a shift towards viewing leadership as a state of mind, emphasizing psychology over pseudoscience and recognizing individual uniqueness. This reframing calls for a departure from the business school model of leadership, advocating for a more personalized and nuanced understanding rooted in psychology and character.

Dr. Aboujaoude’s  Value Creators podcast discussion with Hunter Hastings delves into the often-overlooked role of followership, critiquing the prevalent focus on grooming leaders at the expense of valuing followers. It emphasizes the importance of acknowledging followers as essential components of effective leadership and calls for a more balanced perspective that appreciates their contribution. Additionally, the conversation touches upon the significance of empathy and humility in leadership, advocating for emotionally intelligent and empathic leaders who understand the role of luck and serendipity in their success. Overall, the discourse prompts a critical reflection on current leadership culture, urging a reevaluation of conventional wisdom and a renewed focus on psychology, individuality, and genuine concern for both leaders and followers alike.

Resources: 

Connect with Hunter Hastings on LinkedIn

Connect with Dr. Elias Aboujaoude on LinkedIn

To Read, Sample, and Buy the Book on Amazon: 

A Leader's Destiny: Why Psychology, Personality, and Character Make All the Difference

Show Notes:

0:00 | Intro
0:18 | Leadership Industrial Complex.
2:56 | Supply Demand Analysis: How Did Leadership Manufacturing Start
4:44 | Crisis: Leadership Demand Mismatch
8:59 | Attention Economy: Impact on Leadership
11:52 | Redefining Leadership: Psychology Perspective
17:34 | Leadership: Moving Beyond Formulaic Approaches
20:12 | Leadership Challenges: Left Hemisphere Dominance
22:45 | Individual Uniqueness vs. Formulaic Approach
24:46 | Charisma
30:05 | Fostering Effective Followership
32:18 | Distributed Leadership
34:42 | Leadership-Free Concept: Network Structure
35:40 | Culture 
40:38 | Cultural Reflection: Emphasizing Empathy
43:34 | Luck and Serendipity
46:34 | Whether Elias is Optimistic OR Not?
49:00 | Wrap-Up: A Leader’s Destiny Book