Tom Dahlborg has worked in healthcare for more than 40 years, and says he has seen the power that compassion, empathy, and love have to positively transform care.

As the President and CEO of Dahlborg HealthCARING Leadership Group, he’s teaching leaders how to use love and compassion alongside science and evidence. 

In this interview we talked to Tom about how compassion and love became such an important part of his mission, about relationship-centered care, values-centered care, and how to avoid making processes meant to improve healthcare from becoming just another box to check.

Connect with Tom: https://www.linkedin.com/in/thomasdahlborg/

Learn more about : https://dahlborghlg.com

You can also listen to the interview in podcast form:

Apple podcast link: 

https://podcasts.apple.com/us/podcast/speaking-of/id1549592446  

I Heart podcast link:

https://www.iheart.com/podcast/269-speaking-of-76708275/#  

Spotify podcast link:

https://open.spotify.com/show/1g2LUGr0SzxbBmSHB3FHyL?si=PNO79sBOReGXQJu_CrsJEg

Topical time codes:

00:49 - Where Tom’s passion for compassion originated

4:34 - How the provider benefits by providing compassionate care

7:11 - Why love and compassion aren’t present in healthcare

10:12 - Relationship-centered care has become transactional

13:56 - Was there ever humanity in healthcare?

18:37 - Values-based care

22:26 - Most important thing needed for change

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Thanks to the following organization for supporting the Making Healthcare Work for You mission.

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