In this episode, we talk with Dr. Blake Miller and Kelsie Loy of Freedom Functional Medicine to learn why and how they are building their clinic.

From addressing root causes and improving care delivery, to the patient’s first 100 days of care, to the operational side of running a healthcare practice, they share a behind-the-scenes look at how their clinic is designed and run.

Watch the full interview here: https://youtu.be/flvccTPGfwU

https://www.freedomfunctionalmedicine.com

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00:46 – Introduction to Freedom Functional Medicine

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#lovingorganization, 

#healthcare,

#FunctionalMedicine, 

#HealthcareOperations, 

#PatientExperience, 

#RootCauseCare, 

#FreedomFunctionalMedicine,

In this episode we speak with Mikelle Moore, co-founder of Multiplier Advisors, about loving leadership, transparency, trust, governance, and organizational culture in healthcare.

Before founding Multiplier Advisors, Mikelle spent 25 years at Intermountain Health, and she shares personal leadership lessons about building trust within healthcare systems — with patients and team members alike — leading through uncertainty, creating positive workplace cultures, and what it really feels like to sit in the leadership seat.

Check out the full conversation to hear more about:

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Learn more about Multiplier Advisors: https://www.multiplieradvisors.com

Connect with Mikelle: https://www.linkedin.com/in/mikelledmoore/ 

#HealthcareLeadership #Leadership #EmotionalIntelligence #HospitalLeadership #HealthcareInnovation #OrganizationalCulture #PopulationHealth #Healthcare #LeadershipDevelopment  #MultiplierAdvisors #IntermountainHealth #LovingOrganizations #ALO 

AI is transforming lives every day—including healthcare—but it can be difficult to fully understand how it works, where the risks are, and how it may impact your life.

In this episode, we talk with professional speaker, author, and entrepreneur, Robin Farmanfarmaian about the rapidly evolving world of AI—from the different types of artificial intelligence to how to use it safely, and how it’s transforming healthcare and care at home.

If you have questions about AI—from the fundamentals to what’s coming next—this is a conversation you won’t want to miss.

In this episode, we cover:

You’ll also hear a powerful perspective on how AI reflects both the best—and the most concerning—parts of human behavior—and what that means for patients, families, and providers.

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00:34 – Types of AI Explained (Artificial Narrow Intelligence, Generative AI, Agentic AI)

01:29 – What Is Generative AI? Understanding Large Language Models (LLMs)

02:08 – What Is Agentic AI? How It Works

04:28 – How Agentic AI Is Used Safely in Healthcare (ICU & NICU Examples)

05:25 – Levels of AI Autonomy: From Assistive to Fully Autonomous Systems

08:08 – Can AI Deceive or Blackmail? Understanding Agentic AI Risks & Self-Preservation

09:57 – The Risks of AI: Sycophantic Behavior, Misinformation & Harmful Advice

11:39 – How to Use AI Safely: Practical Guidelines

13:37 – Real Story: When a ChatGPT User Was Misled

16:13 – Two Key Rules for Using AI Responsibly

17:53 – Why LLMs Can’t Always Tell What’s True or False

19:05 – AI for Doctors: OpenEvidence & Trusted Medical AI Tools

21:31 – How AI Is Advancing Healthcare

23:58 – The Shift to Care at Home: Why It Matters

26:34 – What’s Enabling In-Home Healthcare (Technology & Awareness)

28:10 – AI’s Potential to Save More Lives Than It Harms

Connect with Robin: https://www.linkedin.com/in/robinfarmanfarmaian/ 

AI,

ArtificialIntelligence,

GenerativeAI,

AgenticAI,

HealthcareInnovation,

DigitalHealth,

FutureOfHealthcare,

PatientCare,

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HealthTech,

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Robin Farmanfarmaian,

Check out our powerful conversation with Gina Hofert, CEO of the Suda Institute, Dr. Russell Suda, Chief Medical Officer of the SUN Project, and Dr. Bobby Levy, Primary Care Addiction Medicine Program Director for Advocate Health.

They share how relationship-centered care is transforming outcomes for pregnant and postpartum women with substance use disorder in North Carolina.

Their coordinated approach integrates behavioral health, social services, primary care, and recovery support.

Together, they move beyond stigma — replacing judgment with empathy, respect, and hope.

The team harnesses what Dr. Suda the maternal spirit — recognizing that when women are supported with compassion and practical tools, transformation follows. 

They treat substance use disorder like any other chronic medical condition: with structure, dignity, and evidence-based care.

Patients aren’t the only ones transformed using this approach. 

Dr. Suda shares how stepping away from high-volume hospital practice and truly getting to know his patients renewed his passion for medicine.

This is a powerful conversation about maternal health, addiction medicine, physician burnout, and how a coordinated, relationship-driven model can heal patients and providers alike. This is a can’t-miss episode. 

Listen in to hear more about:

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00:49 – Gina Hofert: About the Suda Institute

06:08 – Dr. Suda: Founding the Suda Institute

16:30 – Dr. Levy: The power of relationships

20:20 – Dr. Levy: Treating substance use like any other chronic condition

25:04 – Dr. Suda: Making more time for patients

26:31 – Dr. Levy: Understanding where patients are coming from

31:14 – Gina Hofert: Overcoming resistance

Learn more about the Suda Institute: https://sudainstitute.org

#MaternalHealth 

#AddictionRecovery 

#SubstanceUseDisorder 

#CompassionInMedicine 

#healthcaretransformation 

#lovingorganization 

Emory Healthcare leaders Dr. Tina-Ann Thompson and Dr. Dan Salinas join us to explain how their “Circle of Care” model is transforming primary care by supporting patients between visits, strengthening accountability, and delivering measurable improvements in patient outcomes across populations.

Through this Circle of Care approach—and in partnership with Guidehealth, which uses an AI-integrated approach to help care teams proactively close care gaps—Emory is improving chronic disease management, care coordination, and follow-through beyond the traditional office visit.

Some of the results include:

Check out our full conversation with Dr. Thompson and Dr. Salinas to hear about the importance of shared accountability across care teams and patients, the role of AI-enabled workflows, and how data and humans  can work together to improve access, quality, and trust in primary care.

Dr. Tina-Ann Kerr Thompson is the Senior Vice President for the Primary Care Service Line and Division Director of Family Medicine at Emory University School of Medicine, and Executive Director of the Emory Healthcare Population Health Collaborative.

Dr. Dan Salinas is the Chief Medical Officer and Chief Quality Officer for the Emory Healthcare Population Health Collaborative, and Assistant Professor in the Department of Family and Preventive Medicine at Emory University School of Medicine.

Learn more about the Emory Healthcare Population Health Collaborative:

Learn more about Emory Healthcare:

Learn more about Guidehealth:

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Former NIH Director Dr. Elias Zerhouni joins us to share what’s broken about U.S. healthcare—and how we can make it work again.

As former Director of the National Institutes of Health under President George W. Bush, Presidential Envoy under President Barack Obama, and consultant to the White House medical team of President Ronald Reagan, Dr. Zerhouni gives an insider’s perspective on how healthcare has evolved—and where it must go next.

Learn more: diseaseknowsnopolitics.com

Key Topics:

Timestamps:

Subscribe to hear conversations that explore how healthcare can truly work—for patients, providers, and everyone in between.

#NIH #HealthcareInnovation #PatientCenteredCare #HealthcareReform #PublicHealth #Payers #Providers #Leadership #Medicine

In this episode of Making Healthcare Work for You, Dr. Jennifer Fraser, author of The Bullied Brain and the upcoming The Gaslit Brain, teaches us how bullying, gaslighting, and abuse culture can manifest — and offers hope by sharing techniques to build healthier, more loving organizations with stronger leadership.

Some of the things we learn during this interview:

This is a powerful conversation on using brain science to build psychologically safe cultures where people can thrive.

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Learn more about Dr. Jennifer Fraser’s work: https://bulliedbrain.com

Watch/listen now + subscribe for more episodes on healthcare transformation.

#HealthcareLeadership #BrainScience #PatientCare #MakingHealthcareWorkForYou #love #empathy #compassion #healthcaretransformation 

Check out our interview with Dr. Daniel Gordon, a London-based physician who has built a private clinic rooted in compassion, empathy, and strong values. We hear firsthand that the need for compassionate healthcare isn’t unique to the US—it's a global priority.

Dr. Gordon shares his journey creating a clinic that fuses traditional general practice values with modern technology and exceptional customer service. He explains how he cultivates a culture of care, leads by example, and ensures patients receive attentive, compassionate treatment.

Listen to the full interview to hear how Dr. Gordon is building a clinic that prioritizes both people and performance, and learn practical insights for creating compassionate care in healthcare systems worldwide.

Connect with Dr. Gordon: https://www.linkedin.com/in/doctordanielgordon/

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In this episode of Making Healthcare Work for You, we explore how Guidehealth is transforming value-based care through a combination of AI + human expertise.

Healthcare continues to face hurdle after hurdle, but Guidehealth is changing that—delivering quick wins that reduce staff burnout, increase patient engagement, and improve quality measures.

Listen in as we chat with Rob Alterman (Chief Performance Officer) and Dr. McKay Crowley (Chief Health Officer) to hear:

This conversation highlights how value-based care can scale effectively—with innovation, agility, and measurable results that drive better patient outcomes and revenue growth for health systems.

Learn more about Guidehealth: https://guidehealth.com

Subscribe for more insights on healthcare innovation, AI, and value-based care success stories.

#AIHealthcare #ValueBasedCare #PatientEngagement #HealthcareInnovation #MedicalAI #guidehealth #healthcare

In this episode of Making Healthcare Work for You, Wade Mitzel, CEO of UofL Physicians, shares how compassionate leadership with love is transforming healthcare in Kentucky. Wade reveals his three core leadership goals — being intentional, caring for each other, and building healthier communities — and how these values drive efforts to reduce staff turnover, improve patient outcomes, and create workplaces where people flourish.

Wade shares everything from t staffing challenges, high cancer rates in the region, to  what it means to create workplaces where people can flourish. As the parent of a child with medical needs, his mission is personal. 

Be sure to listen to the end - there’s an incredibly powerful patient story. 

Throughout Wade’s interview, he clearly demonstrates that love isn't a soft skill. It's a strategy.

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