From creating Disney's iconic Chef Mickey's to transforming customer experiences for NASA and even the Executive Office of the President, Vance Morris knows what it takes to build magic into every moment.

In this episode, Vance joins Tom Foster to share:

1. How a near-bankruptcy became the turning point for building lasting business success

2. What Disney taught him about creating unforgettable customer experiences

3. Why "response-required" marketing beats flashy advertising every time

4. And how small businesses can "Disneyfy" their own operations for world-class service

If you've ever wondered how to make your clients feel like VIP guests, and keep them coming back for years, then this episode is a masterclass in turning service into competitive advantage.