Terry Harshfield, Director of Product Management for Compuware, discusses the Vantage 11.5 release, which was announced on October 12th. Yoursquo;ll hear how Vantage supports disruptive technologies like virtualization and WAN optimization, how Vantage delivers Java and .NET monitoring in context of the end user experience, and about the added support for SAP and Cerner applications.

Claudia Dent, Vice President of Product Management for Gomez, the Web Performance division of Compuware, discusses the Gomez fall release, which was announced on October 12th. Yoursquo;ll hear about the new Gomez First Mile, the new operational dashboard, as well as other new and updated features of the Gomez fall release, which is now available to customers.

Ron Wilson, product strategy director for Compuwarersquo;s cloud computing solutions, discusses some of the application performance challenges that virtualization presents to IT organizations, how successful organizations are addressing those challenges, and how virtualization can be used as a stepping stone to cloud computing.

Francis Cordon, subject matter expert for Compuwarersquo;s Java and .NET monitoring solutions, discusses the importance of Java and .NET monitoring, some of the shortcomings of traditional approaches and how to reduce the impact of monitoring on the application being monitored.

Dana Gardner, principal analyst at Interarbor Solutions, interviews David Kelly, Senior Analyst at Upside Research and Lori Ellsworth, Vice President of Changepoint Solutions at Compuware. The three discuss how IT organizations can better manage change, employ IT portfolio management techniques and processes, and manage their short-term shrinkage or reduction needs, while remaining flexible when the tide turns.

Compuware Product Management Director Terry Harshfield discusses the latest Compuware release, Vantage 11.nbsp; Terry includes insight into the solutionsrsquo; top-down approach to service delivery, why end user experience monitoring is so important and other highlights made available within this release.

Gary Kaiser, Compuwarersquo;s subject matter expert for Application Performance Management (APM), provides an overview of APM design, implementation and operation fundamentals. Gary provides tips on getting started with APM, along with practical and achievable steps toward better service delivery.

Will Cappelli, Research Vice President for analyst firm Gartner, discusses why traditional approaches to application performance monitoring are no longer adequate, how the network management discipline is evolving to deal with these new challenges, and the role of end user experience monitoring in a holistic approach to APM.

Paul Sinclair, Business Solutions Architect with telecommunications firm Cable and Wireless, discusses how the end-to-end visibility provided by Vantage enables a different type of conversation with customers.

Doug Legge, Group IT Operations Manager with The Berkeley Group, describes how his organization moved toward proactive, business-driven service management with Vantage.