“All of the plans that I’ve seen … have always tried to restructure health care based on moving the money. … The real focus needs to be on the movement of care and the change of care.” These are the words of today’s guest, who continues his discussion about Medically Home, where the emphasis is the relationship to the patient in the home environment rather than a relationship with a payer. Medically Home is uniquely suited to deliver care to patients and families in their preferred location: the home.

Guest speaker:

Raphael Rakowski

Executive Chairman and Chief Business Development Officer

Medically Home

Moderator:

Crystal Mullis, RN, MBA, MHA

Vice President and General Manager

Digital, Virtual and Ventures

Vizient

Show Notes:

[00:44] Experience with Mayo and caring for complex patient conditions

[02:04] Making the investment

[04:57] Other partners

[05:32] Need for focus on three groups of complex patients

[06:42] Shifting from provider-payment model to care in the patient home

[07:45] Bundled payment for all care delivered

[08:09] Focus on movement of care and change of care not movement of money

[09:53] Enhanced ability to care for dispersed patient populations

[10:15] Working with the states

[11:00] House call from an angel: the power of a healer

Links | Resources:

Medically Home Click here

Raphael Rakowski bio Click here

Mayo Clinic and Kaiser Permanente Invest $100 Million in “Hospital Care at Home” Venture (Forbes) Click here

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Only 35 percent of the cost of care in this country is devoted to actual clinical care of patients. The rest is used for overhead – bricks and mortar. Today’s guest discusses the alternative, which is decentralizing much of this care and moving it into the patient home. His systematic approach, which he describes as a four-legged stool,” is the heart if this venture, Medically Home. We’ll examine his revolutionary, comprehensive strategy in this episode.

Guest speaker:

Raphael Rakowski

Executive Chairman and Chief Business Development Officer

Medically Home

Moderator:

Crystal Mullis, RN, MBA, MHA

Vice President and General Manager

Digital, Virtual and Ventures

Vizient

Show Notes:

[01:19] Three medical errors

[01:58] Decentralizing health care—the rise of home care

[03:20] High-acuity, complex patients represent 25-30% of patients in hospitals

[03:40] Fusing acute care, post-acute care and population health

[04:53] Four-legged stool: the major functions within the Medically Home operation

[07:42] Examples of patient experiences

[11:22] Convincing providers: capacity, exposure to cost, dropping ED volumes

Links | Resources:

Medically Home Click here

Raphael Rakowski bio Click here

Mayo Clinic and Kaiser Permanente Invest $100 Million in “Hospital Care at Home” Venture (Forbes) Click here

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Adapting principles from the gaming industry, Gyant has created a digital platform to create better patient experiences, improve workflow and reduce costs. Join us as we continue our discussion about this powerful front door software and the benefits health care organizations can derive from partnering with Gyant.

Guest speakers:

Michael Phillips, MD, MBA

Partner and Managing Director

Intermountain Venture Fund

Intermountain Healthcare

Stefan Behrens, PhD, MBA

Co-Founder and Chief Executive Officer

Gyant

Moderator:

Crystal Mullis, RN, MBA, MHA

Vice President and General Manager

Digital, Virtual and Ventures

Vizient

Show Notes:

[00:46] COVID symptom and navigation tools—alleviating pressure on phone lines

[02:05] Taking advantage of an opportunity during a bad situation

[03:51] Positive momentum in the market and a look at the future

[08:24] A benefit to the caregivers

[10:08] Addressing health equity

Links | Resources:

Gyant Makes People Better Click here

Intermountain Healthcare Click here

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On this episode, we explore the partnership between Vizient member Intermountain Healthcare and Gyant, a digital front door software for hospitals and health systems to create better patient experiences, improve workflow and reduce costs.

Guest speakers:

Michael Phillips, MD, MBA

Partner and Managing Director

Intermountain Venture Fund

Intermountain Healthcare

Stefan Behrens, PhD, MBA

Co-Founder and Chief Executive Officer

Gyant

Moderator:

Crystal Mullis, RN, MBA, MHA

Vice President and General Manager

Digital, Virtual and Ventures

Vizient

Show Notes:

[01:10] Stefan’s dad

[02:11] Out of the gaming experience

[02:29] The Gyant “tutorial” approach

[02:59] Intermountain Healthcare

[04:15] Value of Gyant: navigating health care

[09:40] Starting with an open question

[10:50] Cost-efficiency and ease of use

[13:24] A seamless handover

Links | Resources:

Gyant Makes People Better Click here

Intermountain Healthcare Click here

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Tip Kim, Chief Market Development Officer at Stanford Health Care, describes the value of e-consults in this way: “What we found was … the primary care physician had a pretty good bead on what should be done, but that additional consult … really empowered the physician to do more for [the] patient.” On this episode, we continue our exploration of what e-consults have achieved through the partnership of Stanford Health Care and AristaMD, a digital health platform that allows payers and providers to quickly launch e-consults with specialists.

Guest speakers:

Tip Kim, MBA

Chief Market Development Officer

Stanford Health Care

Brooke LeVasseur, BA

Chief Executive Officer

AristaMD

Moderator:

Crystal Mullis, RN, MBA, MHA

Vice President and General Manager

Digital, Virtual and Ventures

Vizient

Show Notes:

[00:55] Rationale behind choosing to partner with AristaMD

[03:25] Deploying the team

[05:08] Increasing access to specialists and reducing care disparities

[07:07] How to discern the best of all the offerings marketed in health care

[08:10] Disruptors “running out of runway”

[09:30] Apps are not enough

Links | Resources:

New Digital Frontier: Exploring Health Care Provider Spin-ups and NewCos Click here

AristaMD website Click here

E-consults save time, money, and lives by avoiding long specialist waits Click here

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AristaMD is a digital health platform that allows payers and providers to quickly and cost-effectively launch e-consults with specialists. On this episode, we’ll explore the value and rising popularity of e-consults and feature the partnership between AristaMD and Stanford Health Care. We’ll hear what they have learned and the benefits they have received.

Guest speakers:

Tip Kim, MBA

Chief Market Development Officer

Stanford Health Care

Brooke LeVasseur, BA

Chief Executive Officer

AristaMD

Moderator:

Crystal Mullis, RN, MBA, MHA

Vice President and General Manager

Digital, Virtual and Ventures

Vizient

Show Notes:

[01:06] History and rationale behind AristaMD

[03:23] The Stanford Health Care experience

[07:34] Broader role of AristaMD in the health care industry

[11:50] Impact on patients and providers

[18:28] Value proposition and benefits

Links | Resources:

New Digital Frontier: Exploring Health Care Provider Spin-ups and NewCos Click here

AristaMD website Click here

E-consults save time, money, and lives by avoiding long specialist waits Click here

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In this episode, we continue our discussion about AristaMD, a digital health platform that allows payers and providers to quickly and cost-effectively launch e-consults with specialists. We will examine AristaMD’s partnership with the University of Colorado School of Medicine, both the details involved in making the partnership work and the successes seen as a result.

Guest speakers:

Glen Olson

Vice President

Business Development

AristaMD

John “Fred” Thomas, PhD, MSSW

Executive Director

Peer Mentored Care Collaborative

University of Colorado School of Medicine

Moderator:

Crystal Mullis, RN, MBA, MHA

Vice President and General Manager

Digital, Virtual and Ventures

Vizient

Show Notes:

[00:58] Specialists involved in e-consults

[02:47] Team members and their efforts

[05:48] Stakeholders

[09:40] E-consult first

[11:20] Health inequity

Links | Resources:

New Digital Frontier: Exploring Health Care Provider Spin-ups and NewCos Click here

AristaMD website Click here

AristaMD/University of Colorado School of Medicine partnership Click here

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On this edition of the VentureSprout Podcast, we feature AristaMD, a digital health platform that allows payers and providers to quickly and cost-effectively launch e-consults with specialists. Specialists can be from the participating organization or from AristaMD’s board-certified panel. We will highlight how AristaMD and the University of Colorado School of Medicine have engaged in a successful partnership that has quickly grown in scope and popularity. We’ll hear about the benefits and what they have learned in this partnership.

Guest speakers:

Glen Olson

Vice President

Business Development

AristaMD

John “Fred” Thomas, PhD, MSSW

Executive Director

Peer Mentored Care Collaborative

University of Colorado School of Medicine

Moderator:

Crystal Mullis, RN, MBA, MHA

Vice President and General Manager

Digital, Virtual and Ventures

Vizient

Show Notes:

[00:20] Introductions

[05:00] How AristaMD works

[10:13] Informing patients

[13:49] Provider investment

[17:20] Scope of practice and quality

[19:55] Who is the buyer?

Links | Resources:

New Digital Frontier: Exploring Health Care Provider Spin-ups and NewCos Click here

AristaMD website Click here

AristaMD/University of Colorado School of Medicine partnership Click here

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Part two of our series with DexCare explores the challenges health care organizations face in digital health, from competitors and disruptors in the market to complex market demands to fixed costs that hinder development. In our discussion, we review approaches DexCare is using to meet those challenges and provide on-demand, high-velocity care for patients in multiple venues.

Guest speakers:

Derek Streat, BA

Moderators:

Chris Pagano, MBA

Show Notes:

[01:08] Looking at the market situation today: a change in perspective and pace

[02:29] Health care organizations encumbered

[04:49] DexCare takes a different (e-commerce) approach

[06:39] Business model: three components

[07:26] A solution that never existed before

[11:10] Addressing the mixed model in health care

[11:43] Moving DexCare forward – the national network

Links | Resources:

New Digital Frontier: Exploring Health Care Provider Spin-ups and NewCos Click here

DexCare website Click here

Providence website Click here

“Providence pivots digital consumer tools for COVID-19 response” (Healthcare IT News) Click here

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This episode of the VentureSprout Podcast features DexCare, a digital health solution that Vizient member Providence founded several years ago to provide on-demand, high-velocity care to patients in multiple venues. Today, DexCare is growing into an integrated, broader capability offering a digitally driven patient experience, from scheduling to delivery. In this two-part series, we’lll hear the story of DexCare from those who experienced it, both the challenges they faced and the advances they’ve made.

Guest speakers:

Sara Vaezy, MHA, MPH

Chief Digital Strategy and Business Development Officer

Providence

Derek Streat, BA

CEO

DexCare

Moderators:

Crystal Mullis, RN, MBA, MHA

Vice President and General Manager

Digital, Virtual and Ventures

Vizient

Chris Pagano, MBA

Senior Consulting Director, Intelligence

Sg2

Show Notes:

[01:25] Overview of DexCare

[04:53] Seamless connection

[05:28] Components of the solution

[08:37] A more distributed model

[10:02] Transformational impact of model

[13:12] Opening additional access to care

Links | Resources:

New Digital Frontier: Exploring Health Care Provider Spin-ups and NewCos Click here

DexCare website Click here

Providence website Click here

“Providence pivots digital consumer tools for COVID-19 response” (Healthcare IT News) Click here

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