In the first of this two-part series (https://soundcloud.com/vettimesuk/vet-times-extra-test-for-success-part-1?si=a44aeb8025e747ee83d1d74885978e9e&utm_source=clipboard&utm_medium=text&utm_campaign=social_sharing) we discussed the “when” and the “why” of embedding diagnostic testing into wellness plans. This week, we welcome back Carole MacColl from IDEXX and VidiVet founder Ben Sweeney to discover “how” to make that happen.

In this part, Vet Times editor James Westgate has his guests explain how practices can get started with wellness testing, and how to maintain momentum once things are up and running.

He also asks how practices can convince clients that wellness testing is a worthwhile outlay, particularly in the current economic climate, and how to present a “completely normal” result to an owner in a way they do not feel the screening was a waste of money.

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𝗖𝗔𝗥𝗢𝗟𝗘 𝗠𝗮𝗰𝗖𝗢𝗟𝗟 𝖡𝖵𝖬𝖲, 𝖯𝖦𝖢𝖾𝗋𝗍, 𝖵𝖾𝗍 𝖤𝖽, 𝖥𝖧𝖤𝖠, 𝖬𝖱𝖢𝖵𝖲

Carole graduated from the University of Glasgow in 2011, and gained experience in first opinion practice before undertaking a rotating internship with a focus on emergency and critical care.

She spent time as an ECC clinician in referral hospitals throughout Australia and the UK, before accepting a role as a senior vet in the RVC’s first opinion teaching hospital.

Carole joined IDEXX as a Professional Services Veterinarian covering the South of the UK in 2021.

𝗕𝗘𝗡 𝗦𝗪𝗘𝗘𝗡𝗘𝗬 𝖡𝖵𝖲𝖼, 𝖬𝖲𝖼, 𝖢𝖾𝗋𝗍𝖠𝖵𝖯, 𝖬𝖱𝖢𝖵𝖲

Ben graduated from the University of Liverpool in 2008 and is passionate about positive innovation and using insights from the veterinary profession and pet-owning population to fuel evolution in how we offer veterinary services.

Ben founded VidiVet, a tele-triage app that works with vet practices to support their customers 24/7 – www.vidivet.com

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𝗦𝗣𝗢𝗡𝗦𝗢𝗥𝗘𝗗 𝗕𝗬 𝗜𝗗𝗘𝗫𝗫

IDEXX offers a comprehensive veterinary wellness care diagnostic solution, which gives deeper medical insights into your patients’ health, helping them live happier lives.

Our Preventative Care solutions contain our Faecal Dx antigen test, to enquire about an 8-week no-cost trial for your clinic, visit https://pages.idexx.com/fecal-dx_free-trial_en-uk#contact-form