Veterinary Health Practice Podcast By Veterinary Medical Association Executives

This final episode of our series features Heather Prendergast RVT, CVPM, Holly Daughtery, LVT, CVPM, and Dr. Lou Olson, DVM, discussing how veterinary practices can become more efficient and run without the need for constant doctor oversight. They’ll explore signs of practice dysfunction, strategies for empowering teams, and the importance of trust and effective communication. 

Key Topics

• Signs of practice dysfunction and survival mode
• Call-out culture and its impact on patient care
• Building trust through team training and communication
• Conducting effective time studies to improve workflow
• Strategies for empowering veterinary teams and leadership

Veterinary Health Practice Podcast By Veterinary Medical Association Executives

This session explores the spectrum of care in veterinary medicine, emphasizing communication, trust, and collaborative decision-making among veterinary teams and pet owners. It highlights practical strategies for implementing spectrum of care to improve patient outcomes and client satisfaction.  Part 3 of 4. 

Key Topics

• Spectrum of care in veterinary medicine
• Communication and trust in veterinary teams
• Balancing treatment options with client needs

Veterinary Health Practice Podcast By Veterinary Medical Association Executives

 This episode, please join us for a deep discussion on navigating cost conversations with clients in veterinary medicine, emphasizing confidence, transparency, and team collaboration. Dr. Lou Olson, Holly Daugherty, and Heather Prendergast share practical strategies to improve client trust and team communication around costs. Part 2 of 4.

Key Topics

• Impact of veterinarian behaviors on client trust
• Strategies for transparent cost communication
• Building team confidence in discussing costs
• Tools and resources for cost transparency
• The importance of nonverbal communication in client interactions

Veterinary Health Practice Podcast By Veterinary Medical Association Executives

Can your veterinary practices overcome workflow bottlenecks? The first part of this series, Heather Prendergast RVT CVM, Holly Daughtery, LVT, CVPM, and Dr. Lou Olson, share practical strategies on team empowerment, consistency, trust, and technology to help you improve efficiency and patient care in your practice.  Part 1 of 4.

Key Topics

• Common workflow bottlenecks in veterinary practices
• Strategies for team empowerment and trust-building
• Importance of consistency and protocols among doctors
• Utilizing technology for medical records and communication
• Training and ownership to reduce bottlenecks

In the final episode, we’ll discuss how to measure the

This episode will dive into the strategies and best

In this episode, we’ll explore the significance of

Welcome to the VMAE's Veterinary Practice Health podcast. We proudly present a unique collaboration featuring Vet Candy's insightful series: Unmasking the Opioid Crisis: A Veterinary Professional's Role Revealed.

This three-episode program offers an in-depth exploration of the opioid epidemic's effect on veterinary medicine and the vital role veterinary professionals play in this public health issue and we are excited to share it with you!

Episode 3: As the focus on opioid misuse sharpens, it is essential to recognize and address the unique dynamics within veterinary practices. Safeguarding against potential risks can contribute significantly to the broader efforts aimed at curbing the multifaceted challenges posed by the opioid epidemic. It underscores the importance of a comprehensive approach that includes veterinary professionals in the collective endeavor to mitigate the impacts of opioid misuse on both human and animal well-being.  

* Continuing Education Info:

This Program is approved by AAVSB RACE for veterinary technicians and by VHMA for veterinary practice manager continuing education credit.  Please go here for more information: ⁠https://www.myvetcandy.com/opiod-ceâ⁠

To get your CE credits:

⁠ https://www.classmarker.com/online-test/start/?quiz=gdm656523c5c6f1a ⁠

3. Print or Save your certificate

Email ⁠[email protected] ⁠ if you have any questions or concerns regarding credit.

Welcome to the VMAE's Veterinary Practice Health podcast. We proudly present a unique collaboration featuring Vet Candy's insightful series: Unmasking the Opioid Crisis: A Veterinary Professional's Role Revealed.

This three-episode program offers an in-depth exploration of the opioid epidemic's effect on veterinary medicine and the vital role veterinary professionals play in this public health issue and we are excited to share it with you!

Episode 2:  In 2014, Heather Pereira's disturbing case in Kentucky unveiled "vet shopping," where she intentionally harmed her dog to obtain opioids. This exposed a concerning aspect of the opioid epidemic, prompting public education campaigns and highlighting the risks of misusing pet medications like Tramadol and Valium. Pereira's case emphasized the need for awareness,  education, and thoughtful regulation in addressing the opioid crisis's impact on both humans and animals. Featuring Dr. Martha Smith-Blackmore and Dr. Rachael Kreisler  

* Continuing Education Info:

This Program is approved by AAVSB RACE for veterinary technicians and by VHMA for veterinary practice manager continuing education credit.  Please go here for more information: https://www.myvetcandy.com/opiod-ceâ

To get your CE credits:

 https://www.classmarker.com/online-test/start/?quiz=gdm656523c5c6f1a

3. Print or Save your certificate

Email [email protected]  if you have any questions or concerns regarding credit.

Welcome to the VMAE’s Veterinary Practice Health podcast. We proudly present a unique collaboration featuring Vet Candy's insightful series: Unmasking the Opioid Crisis: A Veterinary Professional's Role Revealed.

This three-episode program offers an in-depth exploration of the opioid epidemic’s effect on veterinary medicine and the vital role veterinary professionals play in addressing this nationwide crisis and provides a deep understanding of the opioid epidemic, its impact on both human and animal welfare, and the responsibilities of veterinarians in managing opioid use.

Episode 1 :

In 1980, a letter in the New England Journal of Medicine downplayed opioid addiction risk, shaping subsequent prescribing practices. Opioid prescriptions surged in the 1980s fueled by OxyContin approval in 1995 and endorsement for chronic pain in 1997. Aggressive marketing led to a tenfold increase in OxyContin prescriptions from 1997 to 2002. By 2006, the US had 72 opioid prescriptions per 100 people. This contributed to an opioid epidemic with over 62 million patients filling prescriptions by 2016.

* Continuing Education Info:

This Program is approved by AAVSB RACE for veterinary technicians and by VHMA for veterinary practice manager continuing education credit.  Please go here for more information: https://www.myvetcandy.com/opiod-ce

To get your CE credits:

https://www.classmarker.com/online-test/start/?quiz=gdm656523c5c6f1a

3. Print or Save your certificate

Email [email protected] if you have any questions or concerns regarding credit.