In this episode of Veterinary Practice Ops Explained, Sterling tackles inventory control challenges that trip up first-time veterinary managers, from overstocked shelves tying up cash to sudden shortages during busy procedures. Learn how to replace habit-based ordering with data-driven habits by tracking top supplies, calculating monthly averages, and setting smart reorder points that match your patient volume. Discover practical steps like reviewing expiration dates, comparing supplier pricing quarterly, and collaborating with technicians to spot hidden waste, all while keeping the system simple with a basic spreadsheet.

Key takeaways:
- Count and average usage for your top ten items to establish accurate baselines
- Set reorder points at two weeks of average usage and check stock weekly
- Review pricing quarterly and adjust markups without losing clients
- Engage staff to flag waste and build team buy-in for better results
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In this episode of Veterinary Practice Ops Explained, we cut through the noise with plain-language clinic operations for first-time managers. Forget abstract leadership talks—this episode delivers immediate, actionable steps on staffing, inventory, and pricing that keep your clinic running smoothly without the overwhelm.

New managers often inherit broken systems: staffing shortages that back up rooms, inventory gaps that trigger rush fees, and outdated pricing that quietly drains margins. We focus on three practical fixes only. Learn how to build a staffing grid from real appointment volume, track supplies with a simple weekly count, and test price wording that clients actually accept.

Key takeaways:
- Calculate total technician and assistant hours, then match them to average daily appointments to avoid overtime or idle time.
- Walk your supply room, list items with quantities, and set reorder points at two-week supply levels to prevent stockouts.
- Rewrite fee descriptions with specific details like “30-minute exam plus core vaccines,” then test on five invoices before full rollout.

📩 Have questions or want to share your experience? Reach out at [email protected].
💛 Join Our Supporters Club ($3 a month) 💛 Ad-free listening + early episodes — help keep independent media alive. Click Here: https://www.spreaker.com/podca...