On Wednesday, the Commerce Commission announced it will be taking ticket resale site Viagogo to court, saying it breached the Fair Trading Act.

Since the start of last year, the Commission has received more than 400 complaints about the Switzerland-based website, primarily concerned with the selling of fake tickets. However, is Viagogo the only source of problems for promoters, performers and consumers in the entertainment industry? 

Ian Magan is a member of the New Zealand Promoters Association. Stewart Sowman-Lund spoke with him following the Commerce Commission’s announcement, and started by asking him how good the news is.