Your business doesn’t have “systems”; it has vibes—case‑by‑case decisions about pricing, refunds, favors, and “friend rates” that leave you exhausted and easy to push. In this episode of Show Me Shena, Dr. Shena Dixon Mason, Esq.—attorney, financial services professional, multi‑business owner, and small‑business bodyguard—runs a “Do I Actually Run This Business?” check to expose how policies that live only in your head keep bending under pressure. You’ll walk through the Policy in My Head problem, the Case‑By‑Case Chaos, and the “If I Had Staff Tomorrow” question so you can see exactly where your business needs real house rules. Then you’ll get a 60‑minute House Rules Hour and three simple guardrails to make official this week around money, time, and access, so you can stop winging it and start running your business like the owner, not the exception machine.