View From the Top- What Does Sustainable Innovation look like in a Post Pandemic World

YouTube Video: https://youtu.be/5Dqq78g_v5E

Originally Published: Jul 30, 2020

HealthIMPACT Live Summer Forum 7/22/20-7/24/20 by Purpose Events in Partnership with Google

Over the past months, the world has shuffled staff members, supplies, and budgets to prepare for the urgent task of combatting COVID-19. Questions of balancing budgets have been shifted to the back burner, and all of our innovative energies have focused on the task at hand. Now, we’re looking at a long road ahead of us, with no quick cure in sight, where belts will be significantly tightened. So where does innovation fit in?

Healthcare systems must re-evaluate all aspects of how they deliver care and make sustainable plans to put cost improvement programs into place throughout all clinical and non-clinical areas. Healthcare systems should plan to reduce back-office costs, including IT, human resources, and revenue cycle. Make no mistake, there IS room for innovation in this new world, but it must be agile, cost-effective, and focus on the impact on patient AND provider experience. Strategic collaboration forms the backbone for post-pandemic innovation. 

Aashima Gupta, Director, Global Health Solutions, Google

Rasu Shrestha, MD, EVP, Chief Strategy and Transformation Officer, Atrium Health

Chris Waugh, Chief Design and Innovation Officer, Sutter Health

 Shahid Shah, CEO Netspective Media (Moderator)