This week’s podcast is a bit different to the previous two, having switched Ali and Ben for Saj.

Saj works for Viewpoint in the Leeds office where all the employees are partially sighted or blind. The Leeds office was set up in conjunction with the RNIB, which stands for Royal National Institute of Blind people. An acronym I forget many times in the podcast.  

In the second episode of the Viewpoint podcast, Ali, Ben and Connor discuss customer feedback and how an organisation should go about collecting it. 

In the first episode of the Viewpoint podcast, Ali, Ben and Connor discuss who Viewpoint Research are and their social enterprise background. They then chat about why phone surveys still exist in 2023, then there are so many email alternatives.

You can find more information on the website here: 

www.viewpoint-research.co.uk/