In this Ep#3 of the ClarITea Chat podcast, Jagdish engages in an intellect-stimulating discussion with Vijay Ramachadran, Storyteller & knowledge Navigator. Vijay has researched for 25 years how organisations absorb technology and change. He conducts an Annual Digital Transformation audit – the research I quote when I mentions 83% of technology programmes fail to deliver ROI. Vijay shares insights about his decades of observing how CIO roles have shaped up.