Stories around the Internet tell of EA/Bioware's Anthem, bugging out, crashing, or even potentially "bricking" (making inoperable) Sony PlayStation 4s.

But what's happening here? Are people really getting refunds from the PlayStation Network?

What do the PSN terms and conditions or Electronic Arts End User License Agreement (EULA) promise in respect of how such software will behave?

And why might the language contained in such licenses prove to be of little help if a customer's hardware were actually damaged?

CHECK OUT THE VIDEO AT: https://youtu.be/u4YchpNClWg

#Anthem #Refunds #VirtualLegality

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Discussed in this episode:

"Sony is apparently refunding PS4 owners their Anthem digital purchase due to midgame crashes and complete shutdown."

ResetEra Thread, March 3, 2019

(https://www.resetera.com/threads/sony-is-apparently-refunding-ps4-owners-their-anthem-digital-purchase-due-to-midgame-crashes-and-complete-shutdown.103124/)

"This is the only game that causes a complete PS4 shutdown"

Reddit Thread, March 3, 2019

(https://www.reddit.com/r/AnthemTheGame/comments/awtono/this_is_the_only_game_that_causes_a_complete_ps4/)

"PSA to Playstation Anthem Players"

Reddit Thread, March 4, 2019

(https://www.reddit.com/r/AnthemTheGame/comments/ax246k/psa_to_playstation_anthem_players/)

"PSN Terms of Service and User Agreement

Version - September 20, 2018

(https://www.playstation.com/en-us/network/legal/terms-of-service/)

"ELECTRONIC ARTS USER AGREEMENT"

Version - January 8, 2019

(https://tos.ea.com/legalapp/WEBTERMS/US/en/PC/)

"What are EA's Warranty Policies?"

EA FAQ

(https://help.ea.com/en-us/help/account/electronic-arts-warranty-policy/)

"Patch The Process"

Rami Ismail, August 7, 2016

(https://ramiismail.com/2016/08/patch-the-process/)

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(https://www.youtube.com/channel/UCZrxXp1reP8E353rZsB3jaA)

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