Virtue & Virtuosity

We are joined by three industry experts for this special debate - what benefits has the charity sector seen from CRM?

The panel for the debate is:

Laura Dawson, ex CIO from Higher Education (LSE), and Charities (British Council, Save the Children, RSPB)

Kevin Antao, ex CIO from Charity Sector (Amnesty International), and consultant from multiple organisations

Tory Cassie, CRM expert and Director of Non-profit from mhance

The panel members consider the benefits that charities have seen from CRM systems, and also what we can learn for the future.

This could be subtitled 'Holiday reading' - In this episode Stuart talks with Adam Scoot, leadership coach, and builds on some of the ideas from the previous episode. We talk about how aspiring leaders can develop their skills, and hear about book recommendations, and tips to improve your leadership style

In today's episode, Stuart talks with a respected recruiter in the NFP Tech space - Eleri Morgan from Global Resourcing, and with Vince Gratrick who led Technology in Mencap, Age UK and United Response.

They discuss trends in Tech recruitment over the past 15 years, and identify the skills most in demand for Tech leaders in 2025.

Stuart is joined by cohost Janani Sridharan where discuss the importance of really understanding your end-users, and not making assumptions.

The main interview is with Gerard McGovern who has led Technology for many charities and NFP's including the Tony Blair Institute for Global Change, Guide Dogs and the Great Ormond Street Hospital Charity. Gerard shares his experiences including what he has learned around facing - and overcoming -difficult challenges.

In the first episode of Season 3, we have an interview with Adrian Ruddock, Exec Director of Digital and Data at the National Citizen Service. We hear his experience over the past few months of shutting down an organisation - and hear some learning points.

I'm also joined by new co-host Janani Sridharan who has insights on tech and international development, alongside stories of village life in India!

A new season of Virtue & Virtuosity starts on 3rd July - listen out for more great interviews on Tech in the world of charities and NFP's

Stuart talks with Adam Scoot, an expert in Value Stream Mapping about how organisations can identify what adds value and what doesn't. We think about examples in the charity sector - and discuss what impact Generative AI might have in this area.

Stuart talks to Simon Vaux, Head of Data and Analytics at the King's Trust and hears how they have developed their approach to data to help them understand how they make an impact

Stuart interviews a variety of participants at an AI focused Buildathon with charities. At the event hosted by 42London, Stuart hears from students, charities, AI mentors and 42London all about their plans to build a virtuous mix where students are paired with expert mentors, and charities to help those organisations develop AI products.

[note - on a couple of interviews, there is poor sound quality - apologies, I was trying out a new microphone designed for noisy environments that didn't work so well!]

Stuart is joined by Avril Chester - founder of Cancer Central, patron of SimPal and CTO at the Royal Pharmaceutical Society, and also regular co-host Mary O'Callaghan.

In a wide-ranging chat we talk about how to bring an entrepreneurial mindset to larger organisations, and also delve into the future of AI and what our name would be if we were an AI assistant.