VISION by Protiviti

In this VISION by Protiviti podcast, Michael Vigario, Chief Financial Officer for North America at ACT Group in New York and board member for Green Project Technologies, talks with Protiviti’s Heather Hall, Director, Digital-Customer Experience & Digital Transformation Strategy, about how the collaboration between finance and sales, specifically around data, can be a big strategic advantage for companies, including go-to-market strategies, cross-functional collaboration, data-driven success and the continued CFO evolution.
You can visit Mike Vigario’s LinkedIn page here: www.linkedin.com/in/michael-vigario/
You can visit Heather Hall’s LinkedIn page here: www.linkedin.com/in/heatherphall/  
To hear more VISION by Protiviti podcasts and view additional content about the customer experience, please visit https://vision.protiviti.com/.

In this VISION by Protiviti podcast, Tom Vartanian, Executive Director of the Financial Technology & Cybersecurity Center, discusses how C-suites and boards can deal with market volatility and economic uncertainty. But, even amid all the economic chaos, Vartanian warns boards and business leaders to keep a keen eye on the biggest issues currently confronting global businesses ─ cybersecurity and AI. “I think we’re at a tipping point with both,” he says. “These are the biggest issues of the day.”
You can visit Tom Vartanian’s LinkedIn page here: www.linkedin.com/in/thomas-vartanian-159b34176/ 
To hear more VISION by Protiviti podcasts and view additional content, please visit https://vision.protiviti.com/.

In this VISION by Protiviti podcast, we go behind the numbers of Protiviti-Oxford’s global survey, Executive Outlook on the Customer Experience with Oxford professor and lead author of the report, David Howard. David will walk us though some of the survey’s key findings. We also have a panel discussion with a trio of Protiviti Managing Directors and Digital, Creative and Customer Experience team of Jen Friese, Bryan Comite and Alex Weishaupl. The Protiviti CX team walks us through Strategic CX and offers insights about effectively optimizing the customer experience, as well as how their clients are improving the bottom line through CX.
You can visit David Howard’s LinkedIn page here: www.linkedin.com/in/davidhowardoxford/
You can visit Jen Friese’s LinkedIn page here: www.linkedin.com/in/jenniferfriese/
You can visit Brian Comite’s LinkedIn page here: www.linkedin.com/in/bryan-comite-0333a63a/
You can visit Alex Weishaupl’s LinkedIn page here: www.linkedin.com/in/alexweishaupl/
To hear more VISION by Protiviti podcasts and view additional content about the customer experience, please visit https://vision.protiviti.com/.

In this VISION by Protiviti podcast, Protiviti director Greg Hunter sits down with Carol Phillips Hutchinson, General Manager of Global Advertising at Microsoft, to discuss her more than 30 years at the firm leading a creative team that develops and articulates the overall advertising strategy worldwide, including AI-driven personalization that will completely reshape the overall customer experience. She discusses the evolution of customers at Microsoft, technology and pace of change challenges, balancing brand and product and the next challenge for leaders.
You can visit Carol Phillips Hutchinson’s LinkedIn page here: www.linkedin.com/in/carol-phillips-hutchinson-8a72674/
You can visit Greg Hunter’s LinkedIn page here: www.linkedin.com/in/greghunter425/  
To hear more VISION by Protiviti podcasts and view additional content about the customer experience, please visit https://vision.protiviti.com/

In this VISION by Protiviti podcast, The Economist Intelligence Unit’s Barsali Bhattacharyya, talks global market trends and customer expectations with Protiviti Managing Director Bryan Comite Protiviti Managing Director Bryan Comite, Customer Experience Strategy lead, Protiviti Digital. As CX moves further into digital domains, Bhattacharyya says we may eventually end up through the looking glass where the future reflects the past. “Businesses that are able to merge automation with human overview will be the winners,” she says.
You can visit Barsali Bhattacharyya’s LinkedIn page here: www.linkedin.com/in/paulcgodfrey/
You can visit Bryan Comite’s LinkedIn page here: www.linkedin.com/in/steve-wang-28317b4/  
To see more VISION by Protiviti content on the customer experience and other megatrends, please visit VISION by Protiviti at vision.protiviti.com and subscribe.

In this VISION by Protiviti podcast, Mauro Porcini, President and Chief Design Officer at Samsung, sits down with Protiviti’s Alex Weishaupl, Managing Director, Digital Experience. Porcini says human centricity is the key to unlocking innovation and purpose, and even though AI will surely disrupt design, and almost certainly will decrease the number of workers, it could be for the best. “Ultimately, AI can do the most human thing of all, give us back the happiness we’ve lost over time,” he says.
You can visit Mauro Porcini’s LinkedIn page here: www.linkedin.com/in/mauroporcini/
You can visit Alex Weishaupl’s LinkedIn page here: www.linkedin.com/in/alexweishaupl/  
To see more VISION by Protiviti content on the customer experience and other megatrends, please visit VISION by Protiviti at vision.protiviti.com and subscribe.

In this VISION by Protiviti podcast, Jim Stengel, former Global Marketing Officer at Proctor & Gamble and host of The CMO podcast with Jim Stengel, sat down with Protiviti’s Jen Friese Managing Director and Global Lead of Digital Solutions, to talk about how having a hyperfocus on consumers is the best way to build brand trust and customer loyalty in these tough times. Despite all the current uncertainties, “it’s a great time to be a marketer,” Stengel says.
You can visit Jim Stengel’s LinkedIn page here: www.linkedin.com/in/jimstengel/
You can visit Jen Friese’s LinkedIn page here: www.linkedin.com/in/jenniferfriese/
To see more VISION by Protiviti content on the customer experience and other megatrends, please visit VISION by Protiviti at vision.protiviti.com and subscribe.

In this VISION by Protiviti podcast, Protiviti Managing Director Steve Wang sits down with Paul Godfrey, the William and Roceil Low Professor of Business Strategy at the BYU Marriott School of Business. Godfrey’s latest book, Clean: Lessons from Ecolab’s Century of Positive Impact, lays out a path for companies to improve their social, environmental and business performance. Here, Wang and Godfrey discuss the strategy of sustainability, navigating the regulatory field, creating multi-stakeholder value, and why companies should be committed to people, the planet and profit.
You can visit Paul Godfrey’s LinkedIn page here:
https://www.linkedin.com/in/paulcgodfrey/
You can visit Steve Wang’s LinkedIn page here:
https://www.linkedin.com/in/steve-wang-28317b4/
To see more VISION by Protiviti content on sustainability and other megatrends, please visit VISION by Protiviti at vision.protiviti.com and subscribe.

In this VISION by Protiviti podcast, Protiviti Director Hanneke Catts sits down with Carly Kind, Privacy Commissioner for The Office of the Australian Information Commissioner (OAIC), to discuss recent updates to the Australian Privacy Act. The OAIC is an independent national regulator for privacy and freedom of information; its responsibilities include conducting investigations, reviewing decisions, handling complaints, and providing guidance and advice.
You can visit Carly Kind’s LinkedIn page here: www.linkedin.com/in/carly-kind-0b201727/
You can visit Hanneke Catt’s LinkedIn page here: www.linkedin.com/in/hannekecatts/
To see more content on the future of privacy and other megatrends, please visit VISION by Protiviti at vision.protiviti.com and subscribe.

In this VISION by Protiviti podcast, Protiviti Senior Managing Director Tom Moore leads a discussion on the impact of AI and the critical need for children and teen privacy with key members of the Future of Privacy Forum, a global non-profit organization that serves as a catalyst for privacy leadership and scholarship, advancing principled data practices in support of emerging technologies. Tom welcomes Anne Flanagan, Vice President of Artificial Intelligence for the forum and Bailey Sanchez, Senior Counsel with the Future of Privacy Forum’s U.S. Legislation Team. The panel was recorded as part of VISION by Protiviti’s recent webinar “Building trust through transparency: Exploring the future of data privacy.”
You can visit Tom Moore’s LinkedIn page here: https://www.linkedin.com/in/tom-moore-76859322/
You can visit Anne Flanagan’s LinkedIn page here: https://www.linkedin.com/in/annejflanagan/
You can visit Bailey Sanchez’s LinkedIn page here: https://www.linkedin.com/in/baileysanchez/
To see more content on the future of privacy and other megatrends, please visit VISION by Protiviti at vision.protiviti.com and subscribe.