Brian Petranick, CEO of international home care organization, Right at Home discusses why the consumers mindset has changed, why your agency is more agile than ever, which workplace adaptations are most beneficial and what opportunities you need to capitilize on now.   

“It is absolutely going to be a challenge to get all this done,” says Vicki Hoak, Executive Director of the HCAOA. On this episode of Vision, Miriam and Vicki talk about the launch of 2 new Committees formed by the HCAOA, where the industry is heading over the next 12 months and what you can expect at the HCAOA’s Annual Leadership Conference. 

Steve "The Hurricane" is here to talk about agency owners biggest challenges with recruitment/retention, sales/marketing and increasing existing revenue streams. He'll share a few of his professional coaching tips that can increase revenue, decrease turnover and boost your team's morale. 

Nick Mecham and Garth Crane are Customer Success Managers at Home Care Pulse. Every day they consult with home care agency owners about best practices to grow their business. In the course of their time at Home Care Pulse combined they’ve consulted with over 4,000 agencies. Today, they’re here to tell us about the top 7 habits they’ve learned from highly effective home care owners. 

Michael Ferraina, CEO of JEVS Care at Home breaks down how to build a lasting culture, how you communicate and implement culture and why orienting your business around company culture will make the greatest difference to your quality of care. 

Merrily Orsini, Founder and CEO of corecubed, dives into the current landscape of all things home care sales and marketing. She'll cover how salespeople can get creative to stay engaged with referral sources and why agencies need to fine tune their digital marketing strategies to increase exposure and draw in new business.

John Bradshaw's, CEO of Georgetown Home Care made the decision to take COVID-positive patients and he's here to tell us his story. We'll talk through his realization point, what his agency needed (PPE, training, resources) to take those patients and most importantly how he got his aides on board with this new game plan. 

On this episode of Vision, Brandi Kurtyka will dive into how labor trends are continuing to evolve as we move forward, what the hiring landscape will look like if this recession becomes long-term and what areas of opportunity there are for agencies hiring right now. 

Stephen Tweed has been in home care for several economic downturns, including the Great Recession and he's joining us to talk about what he's learned from past economic downturns and what insight that will give agency owners navigating current challenges. 

Al Cardillo is one of the brightest minds in home care and currently serves as the President of the Home Care Association of New York State. Al's here to talk about the current state of home care in NY, what the support of PPE supplies looks like with resurges happening, what the fiscal and financial landscape looks like and what the major opportunities are out there for providers right now.