Here we have another chit chat with Sean and Steve. Talking about Voice automation and explaining what it is and why it is different than simple automated IVR.

Discovering some really useful elements of a powerful voicebot and how that can help you to forget that you are speaking to a robot.
it is all in the detail as you will find out.

Our latest series of podcasts, concentrates on voice and how that is going to impact the next few years with tips along the way. Find out more about voicebots here and if you have any subjects that you would like us to discuss then email [email protected] with the subject Podcast and we will see what we can do ;-)