Welcome to this special episode of the MPE 2025 Awards Winners Series, where we pair and showcase not one, but two MPE 2025 award winners to discuss what matters in merchant payments. 

With Neira Jones, the amazing MPE Awards Chair and MPE Ambassador, Rob Neely from Securely Group, and Stewart Sime from Paynt. 

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How do you keep payments running during blackouts, war, and global disruption?
How do merchants balance seamless UX with fighting fraud?
And what’s the real future of softPOS, omnichannel, and cashless economies?

In this session, panellists from across Europe, Ukraine, and global fintech share:
🔹 Why digital payments = resilience
🔹 Balancing fraud prevention with customer experience
🔹 The rise of softPOS and omnichannel checkout
🔹 Regional differences: Poland, Brazil, China, Germany
🔹 The future of sovereignty in payments

Listen now to a powerful discussion on payments, resilience, and innovation.

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Payments aren’t just about processing transactions anymore. They’re about strategy, resilience, and growth.

In this panel, you’ll hear:
• Why SMEs crave one-stop simplicity while enterprises can’t escape modularity
• How partnerships and compliance reshape the payments ecosystem
• Why expertise matters more than ever in turning complexity into opportunity

“𝘠𝘰𝘶 𝘤𝘢𝘯'𝘵 𝘳𝘶𝘯 𝘧𝘳𝘰𝘮 𝘤𝘰𝘮𝘱𝘭𝘦𝘹𝘪𝘵𝘺. 𝘌𝘪𝘵𝘩𝘦𝘳 𝘺𝘰𝘶 𝘮𝘢𝘯𝘢𝘨𝘦 𝘪𝘵, 𝘰𝘳 𝘪𝘵 𝘮𝘢𝘯𝘢𝘨𝘦𝘴 𝘺𝘰𝘶.”
Ugur Cinar, Payrails

Watch now and see how leaders from fintech, retail, and consulting think about the next chapter in payments.

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How we pay is changing - from the merchant to the bank!

In this series we pair and showcase not one, but two MPE 2025 Award Winners to discuss what matters in merchant payments. Neira Jones is hosting Melinda Roylett, Managing Director at Lloyds Banking Group Merchant Services, and Petri Ahti, Sales Executive at Market Pay. 

Hear their insights around the theme: “The Power of Payments: How we pay is changing – from the merchant to the bank”.

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AI is saving payment teams time…
It’s helping retailers deliver personalisation at scale…
And it’s enabling cybercriminals to write malicious code in 3 seconds.

Yes, that happened. And it’s just one moment in this jaw-dropping panel.

Inside the episode:
✅ How Douglas is blending in-store beauty advisors with AI-driven ecommerce
✅ Why “more data” isn’t the answer — “better data” is
✅ How AI-generated dashboards, alerts & bots are becoming team members
✅ How cybercriminals are abusing AI better than some businesses are using it
✅ And why employees might resist AI—even when it helps them

With power voices from:
• 𝗣𝗖𝗜 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆 𝗦𝘁𝗮𝗻𝗱𝗮𝗿𝗱𝘀 𝗖𝗼𝘂𝗻𝗰𝗶𝗹
• 𝗗𝗼𝘂𝗴𝗹𝗮𝘀
• 𝗙𝗼𝗿𝘁𝗲𝗿
• 𝗧𝗵𝗼𝘂𝗴𝗵𝘁𝘄𝗼𝗿𝗸𝘀
• 𝗚𝗲𝗳𝗳𝗲𝗿𝗶𝗲 𝗚𝗿𝗼𝘂𝗽

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What happens when the world’s payment leaders gather on one stage—with no script and everything on the line?

They talk about:

🔹 AI’s role in fraud detection, customer support, and beyond

🔹 Small vs large vs medium language models—and what actually works

🔹 Why your bot might soon be shopping for you

🔹 Digital identity, data ownership, and the trust dilemma

🔹 The inconvenient truths about wallets, superapps, and regulatory fragmentation in Europe

🔹 Quantum computing’s looming threat to today’s security layers

🎯 Whether you’re in banking, retail, tech, or just curious about how payments are evolving—this discussion is for you.

Featuring experts:

• 𝗪𝗮𝗹𝗹𝘆 𝗠𝗹𝘆𝗻𝗮𝗿𝘀𝗸𝗶 │ 𝗕𝗮𝗻𝗸 𝗼𝗳 𝗔𝗺𝗲𝗿𝗶𝗰𝗮 

• 𝗨𝗴𝗻𝗲 𝗕𝘂𝗿𝗮𝗰𝗶𝗲𝗻𝗰𝗲 │ 𝗽𝗮𝘆𝗮𝗯𝗹. 

• 𝗕𝗿𝗶𝗰𝗲 𝘃𝗮𝗻 𝗱𝗲 𝗪𝗮𝗹𝗹𝗲 │ 𝗠𝗮𝘀𝘁𝗲𝗿𝗰𝗮𝗿𝗱 

• 𝗦𝘁𝗲𝗳𝗮𝗻 𝗛𝗼𝗹𝘀𝗰𝗵𝗲𝗿 │ 𝗢𝗧𝗧𝗢 𝗣𝗮𝘆𝗺𝗲𝗻𝘁𝘀 

• 𝗡𝗶𝗸𝗼𝗴𝗶𝗮𝗻𝗻𝗶𝘀 𝗞𝗮𝗿𝗮𝗻𝘁𝘇𝗶𝘀 │ 𝗜𝗦𝗫 𝗙𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹

🎤 𝗗𝗮𝘃𝗶𝗱 𝗕𝗶𝗿𝗰𝗵 │ 𝗖𝗼𝗻𝘀𝘂𝗹𝘁 𝗛𝘆𝗽𝗲𝗿𝗶𝗼𝗻 

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With 23% of society living with a disability, how can we foster a more inclusive workforce and build truly accessible environments? In this episode, we explore the importance of designing inclusive products and services that support people with diverse needs. Join us for an inspiring conversation with Project Nemo and Angela Yore from Sky Parlour as we break down barriers, challenge assumptions, and embrace the power of making a difference. 

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Tokenization & Security
What additional benefits does it bring to merchants? What should businesses consider when implementing tokenization?
Learn about the tokenization chain and gain two key insights for merchants looking to leverage this technology.

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Is open banking living up to the hype?
Especially in Europe, is the future still as bright as once expected?

In this episode, we explore where open banking really stands today, cutting through the buzzwords and promises to understand the current landscape and what's ahead.

Gain expert insights into:
✅ What’s driving (or slowing down) open banking adoption in Europe
✅ Real use cases that are working — and those that aren’t
✅ How regulation, market forces, and user expectations are shaping the next phase
✅ Industry perspectives from consultancy, fintech, and the card scheme side

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🎙️ Instant Payments Uncovered

What do users really want from instant payments? And are providers truly meeting those needs? In this episode, we peel back the layers on user expectations, practical benefits, and the real-world impact of real-time transactions.

From the unique dynamics of the Australian market to the hurdles of working with banks, our guests bring valuable regional and industry-specific insights to the table.

🗣️ Featuring:

• Mangala Martinus, Managing Director, Payments Consulting Network
• Fabian Mansfeld, Chief Acceptance Strategy Officer @ EPI Company
• Moderated by Faheem Bakshi, Kinguin

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