How do you turn your desire to improve customer experience for your place from theory into reality? Join us with Alan Robertson, Founder of Air Design to discuss Customer experience for places or otherwise called 'Place Experience' and discover what you need to do to make it.

Featuring the final of 3 parts episode with Michael Ruckman, President & CEO of Senteo. An expert with an incredible background in retail, retail banking, and real estate across all continents of the globe to talk about Customer Experience & Journey, The three faces of Digital for Retailers and the state of leadership in the retail market today.

Visit senteo.net to know more.

Featuring the 2nd of 3 parts episode with Michael Ruckman, President & CEO of Senteo. An expert with an incredible background in retail, retail banking, and real estate across all continents of the globe to talk about Customer Experience & Journey, The three faces of Digital for Retailers and the state of leadership in the retail market today.

Visit senteo.net to know more.

Featuring the 1st of the 3 episodes with Michael Ruckman, President & CEO of Senteo. An expert with an incredible background in retail, retail banking, and real estate across all continents of the globe to talk about Customer Experience & Journey, The three faces of Digital for Retailers and the state of leadership in the retail market today.  

Visit https://senteo.net to know more. 

Middle East is at the forefront of real estate development globally. We have invited Amit Puri, Vice President of DAMAC Properties, one of the leading mixed used developers in MENA to join us and tell us how they see from their eyes the future of our region.

Contrary to popular beliefs, loyalty is not just all about rewards and loyalty per se, it's something more. Let's dive into why Loyalty programs are actually more about Customer Behavior than just simple rewards and retention. 

A special episode with Manav Fernandez, from QBF Consulting. 

www.qbfconsulting.com

With Bill Kistler, Founder and Managing Partner at urbanOvation. This episode will tackle the causes and effects of disruption for the retail industry and what we can do to face it.

Either driven by passion, demand or the unstoppable trend. We have found our ways to do a new way of retailing, integrating new digital factors that are essential to keep up with the times.

With Garry Burrows, Managing Partner of ACR Partners. We will go through what are the new innovative techniques and retail-tech in the market.

With Phil Bedford, Best Selling Author & Owner of Assentive GCC, Shane Philips, CEO of the Phillips Group - In the Panel, David Macadam , CEO of The MECS+R as the Moderator and Richard Dean, Presentor at Dubai Eye 103.8 for the introduction.

In this session, we will learn what the employers of today are looking for in their search for only the best of the best talents in the GCC.

An incredible panel session with Phil McArthur - Chairman of McArthur Retail Development Specialists, Paul Firth - Associate Principal of Callison RTKL, Lee Talbott - Retail Portfolio Director of Roshn, KSA, and Amit Puri - Vice President for Leasing, Damac Properties. 

To talk about the critical success factors to delivering community as a new format, digital strategy, amenities and wellness.