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In this episode Marc and I discuss those difficult conversations and situations that arise occasionally in training.
Marc Miles is a career presenter and trainer. He has written a book on Advanced Facilitation Skills, and for over a decade, has taught public speaking skills, and content from the Training and Education Training Package for Australian Vocational Education and Training.
During his time in the Vocational Education and Training sector, Marc has taught the TAE package over 500 times to people all around Australia in various industries. He has a been an instructional designer, training manager, and currently works as a senior facilitator for Spec Training.
Marc’s students know him as a dynamic and engaging facilitator in both the face-to-face and online environments, believing he has set a new standard for how online delivery can be done.
Marc has a Masters degree in Applied Linguistics, Natural language processing certifications, and has conducted numerous professional development workshops for various audiences across Vocation Education and Training, corporate and entrepreneurial sectors.
Dr Lisette Kanse is a Senior Lecturer in the School of Psychological Science at the University of Western Australia (UWA) and the Course Coordinator of UWA’s Master of and Graduate Certificate in Business Psychology. She has worked as an academic and as a consultant/practitioner in a variety of industrial settings across Europe and Australia, including chemical industry, oil and gas, mining, rail transport, and healthcare settings.
Having entered the field of work health and safety over 25 years ago convinced of the importance of this domain, Lisette’s mission across her entire working life has been to improve work environments, either directly, or through her students, to keep people safe, healthy, engaged, and productive. Occasionally she has been known to extend this mission to keeping people safe outside of the work environment as well.
She uses her dual background in industrial engineering and organisational psychology to identify and facilitate evidence-based improvements, and to warn against ineffective strategies. Her research interests include human factors, work design characteristics, procedures, norms, culture, and leadership, and how these impact on work practice and safety and health.
Nova Gibson is director, founder and primary counsellor of Brighter Outlook Narcissistic Abuse Counselling Service and the go-to expert on narcissistic abuse recovery in Australia.
She is the author of Australia's best-selling practical self help book of 2023, 'Fake Love - Understanding and Healing From Narcissistic Abuse' published by Harpercollins and the host of her own Podcast, Fake Love and Flying Monkeys.
Tori Cooke is a thought leader in family and domestic violence practice, prevention, and
With over 30 years of frontline social work and teaching experience, Tori is the
Whether facilitating clinical supervision, training students and practitioners, or standing on
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