In this episode of Voices of Experience, host Amber Washington takes a closer look at how Tampa General Hospital (TGH) goes above and beyond to prepare for and respond to hurricanes like Helene and Milton. From cutting-edge technology to the unwavering dedication of their team members, TGH ensures that patients receive life-saving care even in the most severe storms. Learn how their hurricane preparedness directly supports patients and their families, providing peace of mind and safety when it matters most. Discover how TGH's efforts not only impact individuals but also help the Tampa Bay community recover and stay resilient.

Support the TGH Patient Assistance Fund
https://givetotgh.org/project/43074

Support the TGH McNichols Team Member Assistance Program
https://givetotgh.org/project/44122

Share your TGH Patient Experience story:
https://www.tgh.org/patients-visitors/recognition-compliments-and-stories

Follow on social media @voicesofexperiencepfac

In this episode of the Voices of Experience podcast, host Amber Washington explores the key differences between an advisor and a volunteer in a healthcare setting. While both roles are essential to the patient care experience, volunteers offer hands-on support and bring passion to the table. Advisors provide strategic guidance in shaping policies, improving quality, and advocating for change.  We'll explore the key differences between these roles and the unique value each brings.

Become a TGH Volunteer: https://www.tgh.org/about-tgh/become-a-volunteer

Become a TGH PFAC Advisor: https://www.tgh.org/patients-visitors/patient-and-family-advisory-council-pfac/apply-to-volunteer-for-pfac

Hurricane Helene Resources:

1. Airbnb & VRBO listings are great options for furnished homes & apartments.  
2. Zillow.com and Apartments.com are the best resources for “commercially operated” housing, and you can search for Furnished.
3. Facebook Marketplace and Craigslist occasionally have postings, and it’s worth continuing to check on different days.  Be wary of “pay before showing” scams.
4. Extended Stay hotels such as SpringHill Suites, InTown Suites, WoodSpring Suites, and Extended Stay America.

Local/State/Federal Assistance Resources:

1. Emergency Resource Links | City of Tampa
2. Emergency Resource Links | Citrus County
3. Emergency Resource Links | Hernando County

Flood Adjusters/Policies/Claims:

Dwelling Policy Form: https://www.fema.gov/sites/default/files/documents/fema_F-122-Dwelling-SFIP_2021.pdf

NFIP Claims Handbook: https://agents.floodsmart.gov/sites/default/files/fema-nfip-claims-handbook-08-2024.pdf

NFIP Claims Manual: https://www.fema.gov/sites/default/files/documents/fema_nfip-claims-manual_062023.pdf

Share your TGH Patient Experience story:
https://www.tgh.org/patients-visitors/recognition-compliments-and-stories

Follow on social media @voicesofexperiencepfac

In this special episode, we take you behind the scenes of the first three episodes of the Voices of Experience Podcast. Get an inside look at the creation, inspiration, and impactful conversations that have shaped the series so far. From highlighting the Leaders of the Women’s Institute and Muma Children’s Hospital to a deep dive into Accessibility in Healthcare with ADA Coordinator Justin Stark, this episode reflects on the key takeaways and the importance of patient and family voices in healthcare discussions. We’ll also provide a sneak peek into what’s coming next as we continue to spotlight compelling stories and experts from Tampa General Hospital.

Enjoy the Show! 
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September 05, 2024 (Season 1, Episode 1)
Amber Washington
Join this full conversation here: Welcome to the Voices of Experience Podcast (buzzsprout.com)

September 13, 2024 (Season 1, Episode 2)
Amber Washington/ Amanda Holbrook/ Michael Parsons
Join this full conversation here: Leaders of the Women’s Institute and MUMA Children’s Hospital at Tampa General Hospital (buzzsprout.com)

September 20, 2024 (Season 1, Episode 3)
Amber Washington/ Justin Stark
Join this full conversation here: Championing Accessibility: A Conversation with Justin Stark, ADA Coordinator at Tampa General Hospital (buzzsprout.com)

Share your TGH Patient Experience story:
https://www.tgh.org/patients-visitors/recognition-compliments-and-stories

Follow on social media @voicesofexperiencepfac

In this episode of the Voices of Experience podcast, we are joined by Justin Stark, ADA Coordinator at Tampa General Hospital. 

Justin discusses his role in ensuring that the hospital remains accessible to all patients, families, and visitors, in alignment with the Americans with Disabilities Act (ADA).

We explore the challenges and successes of creating an inclusive environment, the importance of accessibility in healthcare, and how Tampa General is leading the way in fostering equity and inclusion. 

Tune in for an enlightening conversation about the critical work behind making healthcare accessible for everyone.

Share your TGH Patient Experience story:
https://www.tgh.org/patients-visitors/recognition-compliments-and-stories

Follow on social media @voicesofexperiencepfac

We’re excited to bring you an insightful conversation with two leaders shaping the future of healthcare at Tampa General Hospital:

Amanda Holbrook – Director of Patient Services for the Women’s Institute at Tampa General Hospital

Michael Parsons – Director of Strategic Operations for the MUMA Children’s Hospital and Women’s Institute at Tampa General Hospital

In this episode, we delve into the world of patient care and strategic operations within one of the nation’s leading hospitals. Amanda shares her experiences enhancing patient services for women, discussing the initiatives that make the Women’s Institute a center of excellence. 

Michael offers a behind-the-scenes look at the strategic planning that drives innovation and improves outcomes at both the MUMA Children’s Hospital and the Women’s Institute.

Join us for an engaging discussion on the triumphs of healthcare leadership, and discover how Amanda and Michael are making a profound impact on patient care for women and children. Whether you’re passionate about healthcare, interested in hospital operations, or simply curious about the inter-workings of a leading healthcare system, this episode is a must-listen!

Happy listening, and enjoy the show! Let's keep the conversation going.

Share your TGH Patient Experience story:
https://www.tgh.org/patients-visitors/recognition-compliments-and-stories

Follow on social media @voicesofexperiencepfac

Welcome! The highly anticipated first episode of the Voices of Experience Podcast from Tampa General Hospital's Patient and Family Advisory Council (PFAC) is here!

This week, we set the stage for an incredible season to come.

• What is the PFAC
• Get to know your fantastic host, Amber Washington 
• What the season episodes will look like
• How you can get involved, and so much more.

Happy listening, and enjoy the show! Let's keep the conversation going.

Share your TGH Patient Experience story:
https://www.tgh.org/patients-visitors/recognition-compliments-and-stories

Follow on social media @voicesofexperiencepfac