In this conversation with Char, Robert talks about his LTC career that spans 30 years, the need to “invert the pyramid” and focus on front-line associates and clients when it comes to leadership style, and how his personal journey living the policyholder experience and finding necessary care shaped his outlook on the future of the industry.

In this week’s episode, hear Peter Lucas, CEO, Davies Life & Health, drop an exclusive announcement as well as offer perspective on his work as a TPA – you won't want to miss it!

In her conversation with Char, Karen shares insight from her LTCI career – from product design and how wellness and aging-in-place initiatives can factor into future success, to her relatively new role in reinsurance, to chairing the 2024 ILTCI conference.

In this episode, we welcome Jodi Anatole, President of Endeavour Consulting LLC for a conversation about all the changes she has seen in the long-term care industry. 

Char Hu sits with interviews Peter Goldstein, President and CEO of Illumifin. Peter has been a force in our industry for many years. In this episode they talk about how he started his journey in LTCI, grew to be the largest third-party administrator in the industry and where he thinks we’re heading.

In his featured episode, Rhett dives into Prudential’s preventative strategy that benefits the policy-holder to age in place by delaying claims. This practice is now widely used in the long-term care industry.

Shawna Meyer is President and CEO of North American Life and Health, A GE Company. In her interview with Char, she discusses her career journey in LTC and the important role this product plays in people’s lives.

Robert Eaton, Principal and Consulting Actuary of Milliman explains how long term care companies have evolved from financial institutions to more healthcare focused.

John Sieb – Business Head / COO Long Term Care, Prudential – talks about how to help older adults age in place.

Tim Kneeland, Principal of TF Kneeland Consultants, LLC discusses the importance of supporting aging customer needs through transformative services.