VoIP for Independent Telecoms

In this episode David Ansehl talks about the state of UCaaS / Hosted PBX as we come out of the pandemic, discusses the benefits over traditional PBXs, and explains Reinvent's model of selling through whitelabel partners.

Rita Reinke joins me to talk about her best practices for switch translations, why LNP causes so many problems, and why she'd rather be excavating an archaeological site than working on a switch.

Nathan Littlepage, Senior Technical Consultant at Award Consulting joins host Andrew Ward to discuss his history as an early customer of Metaswitch, and then to discuss some best practices and common gotchas when building IP networks to support voice over IP and other real-time communications.

A few months ago I had the opportunity to catch up with an old friend and coworker Dave Capece. He’s a charismatic guy who used to work with me in Metaswitch Support, then spent a couple of years traveling the world delivering training courses for Metaswitch, and then helped me get started as a consultant.

In this excerpt from our conversation we share a little about our history together, the value of best practices, how to take care of clients, and why Dave was Zooming with me from a van in the middle of the desert.