Brendan Ziolo of Sipera Systems (www.sipera.com)
and Kevin McPartlan of Nuasis (www.nuasis.com)
discuss VOIP security, SIP, SPIT, IP contact centers, work at
home agents, and quality of service issues with VoiceCon Spring 2006
conference co-chair Eric Krapf at the conference.
Both interviewees also describe new products introduced
at the conference.