This episode of CCA Corner provides a comprehensive guide for new City Carrier Assistants (CCAs) navigating their first 90 days at the post office. It covers both office and street procedures, emphasizing safety, accuracy, and the importance of union membership, and includes a guest feature from Richie Ray, host of Hot House with Richie Ray.

Office Procedures: We discuss the initial stress of the office environment, dealing with management, and the varying helpfulness of colleagues. It highlights the importance of On-the-Job Instructors (OJIs) as resources.

Street Procedures: We cover details of the three main types of mail delivery:

Park and Loops: Parking the truck and walking a street. Emphasizing proper parking procedures ("curb it, park it, break it, take it"), carrying the satchel correctly, and using dog spray.

Dismounts: Short stops at individual addresses, with similar safety precautions.

Mounted Boxes: Delivering mail from the vehicle, stressing the importance of placing the vehicle in neutral or park at each box.

Some additional tidbits we cover include:

Safety First: Checking the vehicle for safety issues and reporting them is paramount. Carriers have the right to refuse unsafe work.

No Mistake Pace: Prioritize accuracy and safety over speed. Speed will develop with experience.

Forming Good Habits: Establishing proper procedures from day one is crucial for long-term success.

Union Importance: Joining the union is strongly recommended, for protection and advocacy. Stewards are available to answer questions and help with issues.

Schedule Awareness: CCAs should check their schedule daily, as it can change. They are entitled to a minimum number of work hours if scheduled.

https://fromatoarbitration.com/cca-corner/

https://fromatoarbitration.com/postal-podcasts/