In this conversation, James Boyes interviews Julie Farrow, the Senior Franchise Support Manager at Walfinch, about what to look for in franchising, specifically in the home care industry. They discuss the importance of researching different franchise opportunities, the role of franchise support managers, the benefits of not having prior home care experience, the significance of networking in the local community, the economics of running a franchise, and the advantages of franchising over independent businesses. They also provide advice for aspiring entrepreneurs on what questions to ask when considering a franchise.