The Way of the Technician Ep 002 — Featuring Ted IngsIn this episode, we sit down with Ted Ings, Founder of the Fixed Ops Round Table (www.fixedopsroundtable.com) and the Center for Performance Improvement, a true force for positive change in the automotive industry.Ted opens up about his personal journey with leukemia, his mission to raise awareness through the Leukemia & Lymphoma Society, and how that fight has deepened his purpose to uplift others across Fixed Ops.We dive into:• How the Fixed Ops Round Table began and why it’s grown into one of the most respected movements in the industry• The impact of video inspections and how technicians are becoming the new face of trust in service• Why communication, transparency, and leadership are shaping the next generation of Fixed Ops professionals• How awareness and innovation go hand in hand in building stronger teams and healthier communitiesTed’s story is about more than business. It’s about purpose, resilience, and leading through service.