Waymarker

Jordan Roberts is an experienced customer success and professional services leader in the SaaS (software-as-a-service) industry. He currently serves Indigo BioAutomation as Director of Client Success and Support, where he leads a team responsible for implementing and providing support after their clients’ go-lives. Starting as an MBA intern, Jordan recently capped off a 10-year journey with Healthx where he ended his time there as Director of Professional Services Operations. In IT and healthcare services, Jordan is known for business planning, operational management, analytical skills, process improvement, and project profitability. Jordan is also the owner of Home Improvement Warehouse in Connersville, Indiana where his business provides quality items for home improvement projects at affordable prices. A Connersville native, Jordan attended college up the road at Anderson University where he earned his BA in Management and an MBA. He also played on AU’s golf team. Waymarker, meet my friend and a dynamic problem solver, Jordan Roberts!

Follow Home Improvement Warehouse on Facebook: https://www.facebook.com/homeimprovementwarehouseconnersville/

Kevin Gelfand is the President, CEO, and Co-Founder at Shake Smart. In nine states and counting, Shake Smart provides freshly blended protein shakes and health foods for today’s on-the-go lifestyle. Shake Smart has pioneered a new segment of the blended drink industry called Functional Nutrition and is built specifically for college recreation centers and student unions. From the University of Florida and the University of Texas to Penn State and Pitt, Kevin’s business serves some of the largest educational institutions in the world. Kevin co-founded Shake Smart while in college at San Diego State University where he studied Business Management with a concentration on Entrepreneurship. He has been featured on many media outlets and has been named to the Forbes 30 Under 30 list. 

Waymarker, meet entrepreneur and new friend of the community, Kevin Gelfand.

Learn more about Shake Smart at https://shakesmart.com/. 

Christina ("Chrissie") Martell is an experienced family law attorney. She has experience litigating matters of parenting time, maintenance, child support, contested adoptions, contested guardianships, and more. Prior to joining her current firm as Associate Attorney, Chrissie operated the law practice she founded called The Law Office of Christina Martell. Chrissie has served the Chicago Law Institute as Managing Director as well as multiple volunteer legal services. This year, Chrissie was recognized as a Super Lawyers Rising Star and an Emerging Lawyer in Family Law, by Leading Lawyers. An Indiana native, Chrissie earned her Bachelor of Arts in English from Indiana University, Bloomington, and her JD in Child and Family Law from DePaul University College of Law. Waymarker, meet my longtime friend and a leader I have always admired, Chrissie Martell!

Careen Turner is the Associate Director of Admission at Hanover College and Admission Coordinator for their newly announced Doctor of Physical Therapy department.

Careen is experienced in communicating and project-managing through complex situations.

Prior to joining Hanover College and its new physical therapy school, Careen worked in a variety of roles and industries, including for large cities, nonprofits, and renowned tourist destinations.

Careen and I met while we were both studying at Hanover College. There, she earned a Bachelor’s degree in Communication and was involved in organizations like varsity track and field, Kappa Alpha Theta, Student Broadcasting Association, College Mentors for Kids, and Up Til’ Dawn – to name a few. She also earned a Master of Science in Nonprofit Management, Sport and Social Change from Northeastern University.

Our shared alma mater is fortunate to have Careen as a leader in admissions, and I am so fortunate to have her as a guest on this episode of Waymarker.

Learn more: https://www.hanover.edu/

A strategic leader with experience in higher education and community development, Alexandra Pflug has focused her career on building high-performing programs at places like Earlham College and Miami University.

Alexandra was recently announced as the Fayette Community Foundation’s Executive Director, where she’ll lead a philanthropic mission connecting donors and nonprofit agencies to improve the quality of life in Fayette County, Indiana.

Alexandra earned a bachelor’s degree in Linguistics and Japanese from Purdue University, and she earned a Master of Education in Educational Psychology from Miami University.

We actually grew up in the same town, attending middle school and high school together.

I have always known Alexandra as a passionate learner and kind person, and I’m thrilled for our hometown to have her leadership. Waymarker listeners, meet Alexandra Pflug.

Learn more about the Fayette Community Foundation: https://givetofcf.com/

Gabe Anderson is a serial entrepreneur.

He currently leads business development for Post Meridiem, a brand-focused digital agency he co-founded in 2020. A jiu-jitsu black-belt and instructor, he is also the founder of Nine Lives BJJ, a rapid-growth martial arts apparel company started in 2015.

But wait, there’s more. Gabe Anderson is the co-founder of Jiberish, an award-winning lifestyle apparel brand created in 2005 to service the global community of millennials with a shared passion for snow sports, fashion, music, and art.

Gabe and I met while working at a software company called Zen Planner where he was Video Marketing Manager.

As a husband, girl dad, marketer, jiu-jitsu player, and entrepreneur, Gabe has been one of the most important people in my adult life. I’m so excited for you to meet him on this episode of Waymarker!

Learn more about Gabe's work: https://ninelivesbjj.com/ | https://www.postmeridiem.co/ | https://www.jiberish.com/ | https://www.instagram.com/publishbjj/?hl=en

Mike Lake is the Founder and CEO of Credence Pool, the leading pool maintenance company in Myrtle Beach, South Carolina.

Mike started his business in 2016, bootstrapping it to become a staple in the local home services scene.

A graduate of the Marine Mechanic Institute and someone who has worked every weird job I can think of – from telemarketing and golf cart repair to pig farmhand and pool guy – Mike knows how to work.

On this episode, we’ll talk to Mike about how he got into the pool industry, the highs and lows of business ownership, and his vision for the future.

Learn more about Credence Pool at https://www.credencepool.com/.

Introducing Waymarker, an interview-style podcast about career journeys.