Wayne's Words

What makes a leader? You can often tell who leaders are by the doors they open. What leaders do you follow? Listen to find out.

The recent eclipse can teach a lot about how to run our business. Step out of the dark and into the light as we look at the lessons the eclipse teaches us about priorities.

You might think a vacation to Zion National Park might not tell us much about customer relations. But it does. In this episode of Wayne's Words we learn how we can create our own monumental relationships.

Walt Disney made sure his guests had the best experience possible, including his design of the windows on Main Street USA. What windows do we have that need watching?

At some point we all have to make a speech or presentation. In this episode of Wayne's Words we learn some basic tips to help us all improve our public speaking.

Sometimes we lose our best customer and never know it. This week we look at how we lose business and three things we can do to retain our customers.

This week we respond to Kim from North Carolina who asked for some practical tips in reaching out to donors and customers. This week we give you ten ideas that won't take much time or money, but can make a huge difference for you.

Wayne's Words for May 27, 2017 - The Power we Have, but is Seldom Used. Too often we think we can't make a difference. It is too complicated or takes too many resources to change the world. Actually, the power could be as close as our fingertips. Today in Wayne's Worlds, we learn of an invention that, if used, would save lives - and we already have it, right at our fingertips.