This is episode 1 of a 2 part series in which Dr. Clay Phillips interviews Former Commissioner Burns Phillips and Former Deputy Commissioner Dustin Swayne of the Tennessee Department of Labor and Workforce Development.  The topic is their use case of digital transformation within the department.  The Leadership Philosophy, Business Processes, and Cultural Change are explored in this series.  Insights are offered on how they were able to accomplish so much within a very small time frame with just one tool in less than 30 days!  Please feel free to leave comments on WDTNN.com and subscribe for more episodes on topics within Workforce Strategy in the 21st Century.