Series 2 Episode 4 is all about our research paper, ‘Establishing Fan Engagement as a core value in the Football Industry during a New Era of Regulation’, with my colleagues Natasha Simms and Andrea Rossi.

It’s a slightly longer episode than normal, so to help you navigate it these are the questions in the order we ask them:

• What makes the research distinct and what are the four pillars?
• What is the key pillar for every club to adopt?
• What are the overlaps between the research and the Fan Engagement Index?
• What are fan engagement challenges are for clubs in crisis?
• How to connect fan engagement with the separate but related areas of fan experience and community engagement.
• We ask how to close the gap between research and practice
• And finally, we discuss what the best practice should be in the growing women’s game.

We’ve provided a breakdown of the questions we ask in the episode description too.

Enjoy the episode.

Don’t forget you can download the full report via fanengagement.net Just click on the research tab at the top of the page and you’ll find it.

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