We Speak Dispatch gives a special shout out to all those who have paid the ultimate sacrifice.  

Anytime you receive a shout out from Ricardo from the #IAM911 movement and the Within the Trenches podcast you need to share that information.  Thank you Ricardo for all that you do for 911 and the shout out!  

We Speak Dispatch discusses the importance of training for stressful situations.  911 dispatchers are often faced with making extremely critical decisions in seconds--hear some thoughts to better prepare for these situations to ensure you are ready for that next major event.  

May 2020 is mental health awareness month.  We Speak Dispatch discusses the importance of peer support teams in 911 centers and also talks about mental health awareness within 911 centers.  Also discussion about critical incident debriefings and if 911 should participate in the same debriefing with other public safety personnel.  

Do you have a TV in your 911  center?  What policy do you have in reference to the TV?  Does everyone have their own TV at their console?  Does a shared TV cause issues?  Excellent discussion on TV's in the 911 center and how each agency may be a little different.