In this episode of Wealth on Purpose, Hosts Brian Diffily and Brian Hartmann are joined by Julie Turk, Client Experience Specialist at Granite Bridge Wealth.
They discuss how photo albums mean just as much to us as financial statements do when we plan for our clients' futures. Our team goes deep on what we believe clients should personally expect from a financial planning experience.
Key Topics:
The journey to becoming a dedicated client experience specialistThe importance of personal touch in client interactionsLeveraging stories to enhance client relationshipsThe impact of face-to-face meetings on long-term client engagementStrategies for making financial planning a comfortable and reassuring experience for clientsThe role of effective communication in building trust and understanding with clientsEnsuring clients feel heard, valued, and confident in their financial planning journeyJulie TurkBrian DiffilyBrian Hartmann, CFP®