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Why does what we portray sometimes not translate to true results? How do you align your perception with actual results?
The building, designing, and facilitating of high impact boards can help address this challenge.
Alan Hepburn is Managing Partner for Asia at Advisory Board Architects. He and his family have been based in Shanghai for the past 18 years. Advisory Board Architects develop and operates strategic high impact fiduciary and advisory boards for private and public companies.
In this episode, Alan shares about the impact a company’s board have on steering the company towards achieving business goals.
What you will learn from this episode:
“Square pegs in round holes. You can have a great process, but if you don't have the right people you're not going to get optimum results.”
- Alan Hepburn
Topics Covered:
01:17 - What for him is an ideal client?
01:30 - They help companies achieve business goals. How do they exactly do it?
02:10 - What one reason where there is little done to drive business?
02:10 - A case of Management educating the Board. Or should it be the other way around?
04:01 - One valuable free action to help solve your problem: “There are better and worse ways to evaluate but just by the process of evaluating board members, you'll have a better board.”
04:04 - What is Psychometric testing - how does it help solve the problem?
06:20 - How impactful is the concept of bias in decision-making?
07:12 - Do virtual boards work?
Key Takeaways:
“The symptoms really are low impact meetings, where very little is done to actually help drive the business.” - Alan Hepburn
“Have your directors there educating management, communicating how they can help management with advice, with suggestions, leverage their experience, and really have management listen, and boards talking rather than the other way around. - Alan Hepburn
“There are better and worse ways to evaluate but just by the process of evaluating board members, you'll have a better board.” - Alan Hepburn
“There are lots of techniques you can learn, but just the fact you're aware that you have bias can be a tremendous advantage when you actually come to make a good decision.” - Alan Hepburn
“Virtual advisory boards, virtual fiduciary boards can work, they can drive a lot of impact. And of course, they're perhaps a little more time-efficient and cost-efficient.” - Alan Hepburn
Ways to Connect with Alan Hepburn:
Something that is very common in Chinese culture, people trust brands and especially big brands, but these do not fit their taste and the purpose for which they buy wine.
It is best to get information from trusted sources if quality and taste are your non-negotiables.
Cécile Israël a.k.a. The Wine Lady is the Founder of Easy Bacchus, a wine and tech company aiming to make wine easy & fun for everyone.
In this episode, Cecile shares how access to wine in China is complicated as there is not enough information to tell you about what specific wine is particularly for and what to have for a particular occasion. And the proliferation of fake wines online doesn’t help either. Aside from faking it, the quality and taste of the wine sold in the Chinese markets have been compromised due to wrong handling of these goods. This is why Cécile helps educate people on such matters.
What you will learn from this episode:
“We think like, wine, it's super traditional, and tech is tech. But we can mix them together because I have consumers in China who live with their smartphones.”
- Cecile Israel
Topics Covered:
03:23 - She describes her ideal client
04:08 - What problem with wine does she help solve in China
04:50 - What symptoms does this ultra-complex problem over wine in China bring about
06:05 - Why not just rely on recommendations when buying wine in China
07:47 - The best avenue to help you find quality wine in China
09:32 - The talk that has impacted her everyday life and which has influenced her way of understanding the Chinese mindset
10:45 - An interesting question: How to mix wine and technology?
Key Takeaways:
“The problem I solve is how can we sell wine? How can we buy wine? How can we taste wine? Everything is very pragmatic, having some useful tools, and enabling customers to understand why? Because for 90% of customers in China, wine is ultra-complicated.” - Cécile Israel
“Something very common in Chinese culture, people do trust brands and big brands, but it will not fit their taste and the purpose for which they buy wine.” - Cecile Israel
“And also a huge problem is that they will maybe sometimes be influenced to buy some brand names. But there is a lot of fake wine in China like counterfeit wine which can also be a health concern.” - Cecile Israel
“People can find information from small influencers that will be really dedicated to their communities in trying to help them, trying to engage with them, trying to bring value to them, and learn some really pragmatic, easy, and free tools to select and enjoy wine.” - Cecile Israel
People / Resources Mentioned:
Simon Sinek
Ways to Connect with Cecile Israel:
Ways to Connect with Howard Whiteson
With everyone staying at home, learning and working from home are becoming the trend these days. No wonder sometimes the internet crashes. And some more other problems arise. That is why tips from an IT expert would come in handy.
Jon Robertson is a seasoned professional with more than 17 years of working experience within the Marketing & Sales field. With numerous roles where he was exposed to multicultural and diverse global working environments mostly within the last 7 years of working internationally.
In addition, Jon has led multiple teams throughout the years with consistent success both on the quantitative - revenues as well as qualitative - succession planning, teamwork, and professional humor throughout.
In this episode, Jon shares how localizing IT standards solve most problems in this space. Freebies are a welcome lot, and when it comes to handling minor issues with WiFi and internet connections, he shares free resources here, not to mention practical and easy guides to keep your computer and internet issues working well. He also shares what he covers with his expertise and service to help customers save money in the long run and not just do patchworks that would only serve short-term.
What you will learn from this episode:
“Download a free internet speed checker on every device you've got just to make sure it is the internet that is a problem and not just one of your devices.”
- Jon Robertson
Topics Covered:
03:30 - Jon describes his ideal client
04:35 - How does he help solve the problem: Localizing international IT standards from basics of internet connections, WiFi dropping to full office reboot
05:29 - With symptoms showing everywhere - internet system just crashes
06:22 - What makes for a client's mistake before consulting about the problem
07:12 - One valuable actionable tip to help solve your business’s problem: It's not free but only cost your WeChat message to send me a message, and I will come and help you.
07:52 - Valuable free resource: Download free internet speed checker on every device you have to make sure it's the internet that's a problem and not your device
08:41 - His personal concept: Treat your customers with respect and loyalty
09:43 - Does he enjoy the IT world
Key Takeaways:
“We basically localize international IT standards to solve most problems.” - Jon Robertson
“The biggest problem with the schools is all the teachers are online at the same time, the system just crashes. It's never been tested properly.” - Jon Robertson
“The biggest mistake is they want a quick fix or a patch job, rather than actually investigating why the system is running so badly.” - Jon Robertson
“The most valuable free resource is always getting and downloading a free internet speed checker, personally on every device you've got.” - Jon Robertson
“I've got my IT career for 17 years with marketing and sales. And I've always put it trying to be like husband and wife, if they do not work together as a team, the team will not work together.” - Jon Robertson
Ways to Connect with Jon Robertson:
Ways to Connect with Howard Whiteson
Do you agree that the secret of getting ahead is getting started?
According to Janine, you are responsible for your happiness, for your life path.
Janine Jakob is a Soft Skills Trainer and Happiness & Career Coach from Germany. She founded the consulting company Full Potential Partners and the online community Monday Morning Motivation.
In this episode, Janine shares her mission to bridge intercultural relationships by providing daily and weekly motivation to entrepreneurs and business professionals, resulting in productive habits that make the best out of their time.
What you will learn from this episode:
“Take action. Start taking action, one step after another.”
-Janine Jakob
Topics Covered:
01:53 - Janine defines her ideal clients who are B2B multinational companies who have their locations not only in China but all around the world
02:39 - Problems that Janine solves for her clients: They all want to be successful and happy.
03:34 - They feel burnout, have anxiety, and depression: it's about them as a person, or in a broader sense in their organization.
04:44 - Oftentimes they forget about themselves and often think about other people – that’s the common mistake some business leaders make.
05:56 - Janine’s valuable free action: "Take action."
06:46 - Janine’s Valuable Free Resource: Online universities, i.e. University of Berkeley, Harvard, Yale, they have amazing, affordable, and free courses, especially during the Coronavirus period. Check out an MDX on Coursera.
07:28 - What concept or book, program, or talk has been the most impactful in Janine’s experience? I have various role models.
08:52 - Question: What are your last words something you want to share with our audience? A: Believe in yourself. Because if you don't believe in yourself, no one will.
Key Takeaways:
“You are responsible for your happiness, for your life path. You only live once.”- Janine Jakob
“Choose your career and the company according to what you want. Lead your team accordingly to the right values.” - Janine Jakob
Ways to Connect with Janine Jakob:Sport plays an important role in educating students as it teaches them to become strong mentally and also develop a fit and healthy body.
Alan Wright is a former ATP player from the UK and one of a handful of high-level experienced coaches in Asia. His style of coaching is very hands-on with a focus on technical and tactical fundamentals. As he grew as a coach he developed “the 8 keys aspects of tennis development” which the academy now follows today.
Alan shares his passion to build a recognized and trusted brand sportED where players, parents, and schools can go for the very highest quality of sports education especially during this time when many people are at home.
What you will learn from this episode:
“‘Let's Play’ which is our coaching method has a concept of you know, playing, and competing.”
- Alan Wright
Topics Covered:
02:09 - Alan defines his ideal clients who are expat families with children
03:08 - Problems that André solves for his clients: educational tennis programs with an international standard
04:19 - They can't find a program: no after-school sports program that has a structure
05:29 - Oftentimes families are just doing private lessons, which are one-on-one that means no interaction and lessons are facilitated not in a group
06:38 - Alan’s valuable free action: "Spend 10 minutes a day or half an hour a week or an hour on the weekend with their parents at home, doing a few extra drills, doing a few extra exercises, it shows to the child that that parent is supportive, involved, and it motivates them to do more."
07:37 - Alan’s Valuable free resource: Go to sportedlive.com
08:24 - All about Alan’s Let's Play coaching method
08:46 - Question: What is the return on investment of parents enrolling their kids to Tennis? A: Tennis is a lifelong sport that gives you lifelong skills. And it'll help them [kids] get in eventually with college applications.
Key Takeaways:
“If they [kids] can spend 10 minutes a day or half an hour a week or an hour on the weekend with their parents at home, doing a few extra drills, doing a few extra exercises, it shows to the child that that parent is supportive, involved, and it motivates them to do more.”- Alan Wright
“Let's Play which is our coaching method has a concept of you know, playing and competing.”- Alan Wright
“Tennis is a lifelong sport that gives you lifelong skills. And it'll help them [kids] get in eventually with college applications.”- Alan Wright
Ways to Connect with Alan Wright:
Ways to Connect with Howard Whiteson
Talent is about people and most challenges are settled once the right person is assigned in the right job role.
Organizations need a balance between performance measurement systems and an energized management team that believes in empowering human potential including those who are weak and without a voice.
Brian JC Sun has over 20 years of experience in the corporate world and as an entrepreneurial experience, mostly based in Shanghai. He's got a distinguished career in talent acquisition and management.
In this episode, Brian talks about why talent is important in leading an organization and the challenges a multinational company faces related to a cross-cultural environment.
What you will learn from this episode:
“Common mistakes that people make in terms of if they are coming from international markets would be their habits and their existing knowledge.”
- Brian JC Sun
Topics Covered:
01:40 - Brian defines his ideal client: “My ideal client is a client that understands my value in providing alternative advice, giving them that third party perspective that they are not able to capture, especially in the area of assessing candidates, especially personalities, and also leadership skill sets.”
02:31 - Problems that Brian solves for his clients: Chemistry problem- the chemistry of aligning two different personalities and skillsets together
03:00 - Cultural awareness, understanding different regulatory practices, the common symptoms his clients faced
04:18 - The common mistakes that people make in terms of if they are coming from international markets: their habits and their existing knowledge
05:32 - What must someone who is going to a new market or coming into a new country do and consider? Be a wide reader. Have wider conversations with people who have been there and done that. And discerning how you interpret and receive information.
06:30 - Brian’s valuable free resource: Classical traditional reliability of entrenched media such as a good economist magazine, Financial Times, and also Glassdoor reviews and Linkedin comments
07:46 -What concept or book or program or tool has been most impactful in Brian’s own experience?: The Book of Tea by Kakuzō Okakura
08:55 - What are the core values that I practice regularly whether it is with a client or with a friend? Think about the values that are just beyond just an assignment or a business, or what are the values that are relevant to my existence.
Key Takeaways:
“The chemistry of aligning two different personalities and skillsets together because to differentiate the difference between organization and a candidate that is really about the line manager, the boss and what he or she demands or expects from the incoming incumbent.” - Brian JC Sun
“From a problem of analyzing a new market or coming into a new country. I think one, wider reading. Two, wider conversations with people who have been there and done that, and discern how you interpret and received information.”- Brian JC Sun
Ways to Connect with Brian Sun:
Ways to Connect with Howard Whiteson
How do you adapt to the new normal? What can you ask yourself to ensure that you are ready for the challenges of the ‘new normal’ that you are facing?
We need to understand that looking back to old solutions for new problems we face today doesn’t work. We have to find new ways to constantly be up for new challenges for an individual’s or company’s growth on a larger scale.
André Gisiger has a professional background that spans several industries, including education, financial services, hi-tech, and consumer goods. In the last 25 years, André has worked in economic analysis and management consulting as well as sales and product development. In different roles, André has worked with business leaders in the US, Europe, and Asia. Having worked for MNCs and startups, André is familiar with the strategy and operations of global organizations as well as business and product development in startups. Passionate about helping people and organizations grow, André is currently managing the client-facing business of ILE and GloCoach.
In this episode, Andre shares about where to focus in order to bring real transformation to an organization and the need to employ proactive measures for a company’s survival. Hear his insights also on how to respond, adapt, and pivot to survive in this economic ‘new normal’.
What you will learn from this episode:
“If you want to transform an organization you can't just work with the executives, it's important to include the key talents on the mid-level and as well as the high potentials on the lower levels of the organization.”
- André Gisiger
Topics Covered:
01:49 - André defines his ideal client
02:09 - Problems that André solves for his clients: Organizational transformation, leadership development, and behavioral change
03:00 - Transforming the whole business, not just parts, why transformation is holistic and not just on the executive level
03:31 - Companies either thrive or die, how being proactive is a necessity for one’s survival
05:18 - What usually happens if people look to old solutions for new problems?
06:28 - André’s valuable free action: "It's about analyzing what the challenges are that you are facing and involving all levels of stakeholders so that you can make the team members own that responsibility for themselves and the organization."
07:45 - André’s Valuable free resource: Go to GloCoach.com to download white papers and articles, and free webinars
08:12 - Books alert: Trillion Dollar Coach: The Leadership Playbook of Silicon Valley's Bill Campbell by Eric Schmidt
08:46 - Question that helps you be reflective at this time: What can you ask yourself to ensure that you are ready for the challenges of the new normal that you are facing?
Key Takeaways:
“So many coaching solutions out there are focused on executives only and what we felt was that it's important to work with the entire organization. So agility is bottom-up and not top-down. So this is about engaging and empowering frontline managers as well.”- André Gisiger
“Now with the COVID-19, there's been an increase in the importance of virtual solutions, and so this is of course from a practical perspective because of lockdowns, but certainly also from a financial perspective as this saves tremendous costs.”- André Gisiger
“The new normal requires us to look at the challenges through a new lens. People who are successfully mastering the new normal are the ones that are proactive and not reactive.” - André Gisiger
“You need to prioritize the changes that you want to make. And for organizations, it's really important to involve all levels of stakeholders so that we can make the team members own that responsibility for themselves and the organization.” - André Gisiger
People / Resources Mentioned:
Ways to Connect with Andre Gisiger:
Ways to Connect with Howard Whiteson
If you want to be successful in China’s booming market, you have to be flexible in your approach and decisive in your market-entry.
You have to have the knowledge and the network to aid complexities and compliance you need to set in place before transacting in the market.
Kristina Koehler-Coluccia is the Head of Business Advisory at Woodburn Accountants & Advisors. She is a Hong Kong-born European and has over 16 years’ experience in helping foreign investors sell their products and services into the Chinese market stress-free. She had worked with over 500 international companies, across industries and sectors on their market strategy, implementation, and growth in China.
In this episode, Kristina shares the market-entry advisory and steps one need to have in place when transacting within the Chinese market. She also tackled why it is important to understand the bureaucratic and administrative matters you need to deal with. Listen in and learn why Kristina loves China so much despite it ever-changing and constantly evolving.
What you will learn from this episode:
“People have the assumption that they can do in China what they're doing back home, and they can incorporate what they're doing back home in China. That's probably the biggest mistake that you can actually make.”
- Kristina Koehler-Coluccia
Topics Covered:
02:28 - Kristina’s ideal clients: Somebody who is a leader, an entrepreneur, and investor who is looking into the Chinese market and who admits that he needs help
02:54 - How Kristina helps an entity to transact with the Chinese market
03:43 - Symptoms that people experience when trying to penetrate the Chinese market in terms of Chinese' bureaucratic and administrative matters
04:35 - Educate yourself, do the research. Why incorporating in China what you do back home is a mistake
05:26 - Kristina’s valuable free action people can do to solve the problem: To build your network. As it is the key thing in China.
07:07 - Valuable Free Resource: Go to Chamber of Commerce and access free educational tools that will help you learn how to transact in the China market
09:44 - Question: Why Kristina loves China
Key Takeaways:
“When you're going into China there's so much bureaucracy and administrative things that you do need to know, to protect yourself and your business. And people tend to leave that portion out, which then makes you hit the roadblocks and reach certain obstacles along the journey.” - Kristina Koehler-Coluccia
“There's a lot of free information and free data that are available that you can utilize to properly execute what you want to do in China.” - Kristina Koehler-Coluccia
“Build your network. That's the key thing in China. It's all about in your network, knowing people, meeting people, getting introduced to people.” - Kristina Koehler-Coluccia
“The best thing in China, especially amongst the foreigners that are based there, we love to share our stories. We love to explain how we entered, what was our success? What were our failures? So the more you network the more you will know, free of charge, how to do things right in China.” - Kristina Koehler-Coluccia
Ways to Connect with Kristina Koehler-Coluccia:
Ways to Connect with Howard Whiteson
Are you spending your time FIGHTING FIRES (working IN your business) at the expense of keeping up with competitive trends and setting strategic priorities (working ON your business)?
Scott I. Pollack is a Certified Scaling Up business coach -- helping entrepreneurial CEOs successfully scale up their businesses. He is the Founder & Chief Advisor of Rogue Scott Executive Advisory. He has over 25 years of “in the trenches" global executive experience including 20 years in Asia.In this episode, Scott shares how he helps businesses sharpen their focus on the priorities, processes, and structure in order to scale, digging deep into the challenges that every entrepreneurial CEOs face in scaling, and gives his insights about the key role of accountability to business leadership.
What you will learn from this episode:
“It's important here that it's not just that they want to scale their business because wanting is not enough, but they also realize that success is going to require changes.”
- Scott Pollack
Valuable Free Resource from Scott:
Interested to learn more about what Scott Pollack has to offer? Contact Scott Pollack at https://www.roguescott.com/ to schedule a free consultation.
Topics Covered:
01:29 - Scott’s ideal client - an entrepreneurial CEO who is committed to changes even if he or she doesn't know just yet how to achieve them. Someone who realizes that not changing comes with a significant cost.
02:39 - How focusing and identifying the right questions helps bring to light the areas that need to be solved in scaling up a business
03:25 - A symptom to watch out for when scaling up a business: If every decision, every accountability leads back to the CEO, that doesn't scale up the business.
04:41 - How the 'shiny object syndrome' distracts your focus and disrupts the organization’s alignment
06:04 - One valuable free action that one can implement right away: Think about and write down a personal plan. This is not just about the business. This is about what the CEO wants, from relationships to achievements, from rituals to wealth from the long-term back to the short-term.
07:01 - For a free One Page Personal Plan template (OPPP) go to https://www.roguescott.com/ and contact Scott
07:44 - Book resource: The Five Dysfunctions of a Team: A Leadership Fable by Patrick Lencioni
08:11 – Q: Wouldn't getting a coach be admitting that you don't know how to do your job?
Key Takeaways:
“Shifting priorities and asking teams to shift priorities lead to distracted focus, alignment keeps breaking down, and there's drama everywhere. And that just doesn't scale.” - Scott Pollack
“[In SCALING] There's no one magic bullet. and the bottleneck is almost always at the top of the bottle. I always start with the CEO. How can the CEO be more focused?” - Scott Pollack
People / Resources Mentioned:
Ways to Connect with Scott Pollack:
Ways to Connect with Howard Whiteson
Welcome to Wealth Without Borders Podcast.
Hi, I'm Howard Whiteson, and I'll be the host on your show. This podcast is aimed at executive expats who want to receive a wealth of advice, whether that be financial, business-related, educational, or even sports-related.
The podcast is going to take a highly compressed format. I'll be asking each of my guests 8 questions in just 8 minutes. There's a couple of reasons for that.
Number one is that executive expats typically are time-pressured, and they're also looking for high value in the most efficient way possible. So I promise that every guest is going to provide you with one valuable free action that you can implement today. And one valuable free resource that you can download or access to your benefit.
The podcast is going to take that form for another reason as well. Wealth Without Borders was founded in China. And although I work globally, I love China. And in China, the number 8 represents amongst other things wealth.
So eight questions in eight minutes is wealth squared, or 8 squared. So my podcast is going to bring you high value in the shortest possible time. I encourage you to have a listen to a few of the episodes. And please feel free to leave feedback on how you liked the show.
Ways to Connect with Howard Whiteson
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