Tools for Measuring Marketing Success
Today I’m going to talk about measuring a marketing campaigns success. The act of marketing is expensive. It can cost a lot of money to run ads and raise awareness and it can cost a lot in time effort and energy. That’s why it is so important to track and measure your campaigns kpis or key performance indicators. These are the goals that you set up to indicate if your campaigns is working. Chances are you’ll be doing multiple things to raise awareness for your campaign. If you track your campaign properly you should know what worked and what didn’t. This way the next campaign will be cheaper and more effective because you’ll know what to do and what to avoid. In the end this will save you both time and money and get you the success you wanted.
Understanding what success is can be hard. Success is really about reaching a well defined goal. The more simple the goal the better. Some simple goals might be “getting users to visit a web page”, “getting users to fill out a survey”, or maybe “getting a user to place an order”.
A goal can have a sliding scale – that’s good because it can help us measure against other goals.
Example:
Write a blog article
Goal: get traffic to that article
We will look at the actions you might take to drive traffic to the article as well as the tools you could use to track its success.
The process for marketing the article will be to:
* setting the goals for the campaign
* Setting actions and deliverables
* Define the metrics for success on the Campaign as well as each Action executing those actions
* Monitoring results of actions
* Analysing results of the actions against the metrics
* Knowledge Share – figure out what was worth it and find ways to capitalize on what worked and remove resources from what doesn’t
Goals
Our Metric for success might be 2000 pageviews to the article’s URL. We may have additional metrics to judge each action’s success too. At this point though let’s talk about the marketing actions and deliverables we are going to execute in order to reach our goal of 2000 pageviews
Campaign Goal: 2000 pageviews of the article
Example: All actions should result in getting traffic to a blog article
Actions:
* Make an appealing graphic
* Create a short description for Article with enticing text
* Use Goo.gl to setup your link
* Post link to article on Twitter
* Post link to article on Facebook
* Post link to article on Pinterest
* Post link to Google Plus Communities
* Post link on Reddit
* Set up ad words campaign for article
* Monitor Each Channel’s Results
* Use Goo.gl shortener to see your link clicks in action (high level)
* Use google analytics to see traffic results to your article
After you have mapped out all of your actions and deliverables for the campaign you can assign your subset of metrics for measuring success. If the overall campaign goal was 2000 total pageviews it might be good to take that total and divide it by each traffic driving channel – for example if you post links on Twitter, Facebook, Pinterest and Google plus you could make a goal of 500 clicks for each channel. If you get more then it is a success, but more importantly if the channel underperforms you will have a way of identifying problem areas – and hopefully avoid the same pitfalls in the future.
The tools to measure our campaign
Google Analytics, Goo.gl Url Shortener, and Google Webmaster tools
Goo.gl URL Shortener (The first 24 hrs)
* goo.gl for shorting URLs and seeing clicks in realtime
* Other URL Shorteners
* bitly.com
* bit.