By Alan Berg, CSP, Global Speaking Fellow
4.9
6363 ratings
The podcast currently has 276 episodes available.
Getting the sale is a privilege
Every time a client says yes to your service, they've said no to everyone else. Do you see it as a privilege? Are you treating each sale as a unique opportunity to deliver exceptional results? In this episode, I discuss the honor and unique challenges of being chosen to provide your wedding services, emphasizing that it's not just about making the sale but about delivering an unforgettable experience.
Listen to this new 3-minute episode for insights into why getting the sale is an honor and how you can better appreciate and maximize this privilege.
Episode Summary:
In this episode of the Wedding Business Solutions podcast, I dive into the idea that "getting the sale is a privilege." I emphasize how each 'yes' from a client means they've chosen us over many competitors, giving us the unique honor of being part of their special event. I talk about the responsibility that comes with this privilege—delivering exceptional and tailored results, not just a standard product or service. By viewing sales as a privilege, we can deepen our commitment to outstanding service and client satisfaction. Join me as I remind us all to cherish every sale as a valuable opportunity.
If you have any questions about anything in this, or any of my podcasts, or have a suggestion for a topic or guest, please reach out directly to me at [email protected] or visit my website Podcast.AlanBerg.com
Please be sure to subscribe to this podcast and leave a review (thanks, it really does make a difference). If you want to get notifications of new episodes and upcoming workshops and webinars, you can sign up at www.ConnectWithAlanBerg.com
View the full transcript on Alan’s site: https://alanberg.com/blog/
Coming to Wedding MBA this year? Join me for a sales workshop, only 25 seats. Use this link to save $20 off your ticket:
https://events.alanberg.com/LV1112#/buyTickets?promoCode=EarlyBird
I'm Alan Berg. Thanks for listening. If you have any questions about this or if you'd like to suggest other topics for "The Wedding Business Solutions Podcast" please let me know. My email is [email protected]. Look forward to seeing you on the next episode. Thanks.
Listen to this and all episodes on Apple Podcast, YouTube or your favorite app/site:
©2024 Wedding Business Solutions LLC & AlanBerg.com
The pursuit of money doesn't bring me the happiness I seek
Are you finding joy in what you do, or are you just chasing the paycheck? Can you truly find success if you're not enjoying your work? In this episode, I dive into how focusing on joy and value, rather than money, can lead to a more fulfilling career in the wedding and events industry.
Listen to this new 5-minute episode for insights on finding happiness in your work while still achieving financial success.
Episode Summary:
In this episode of the Wedding Business Solutions podcast, I dive into a profound realization that I've had: chasing money doesn't necessarily bring true happiness. I stumbled upon an old note that reminded me the pursuit of happiness can actually lead to the financial rewards we need. Through my personal journey, I share how prioritizing joy and providing value to others has been the key to my own fulfillment and success. By recounting moments from my career, I illustrate how focusing on meaningful work and customer satisfaction can ultimately lead to both personal and financial rewards. If you're in the weddings and events industry, this episode is a reminder to seek happiness and value in your work, rather than just chasing the money.
If you have any questions about anything in this, or any of my podcasts, or have a suggestion for a topic or guest, please reach out directly to me at [email protected] or visit my website Podcast.AlanBerg.com
Please be sure to subscribe to this podcast and leave a review (thanks, it really does make a difference). If you want to get notifications of new episodes and upcoming workshops and webinars, you can sign up at www.ConnectWithAlanBerg.com
View the full transcript on Alan’s site: https://alanberg.com/blog/
Coming to Wedding MBA this year? Join me for a sales workshop, only 25 seats. Use this link to save $20 off your ticket:
https://events.alanberg.com/LV1112#/buyTickets?promoCode=EarlyBird
I'm Alan Berg. Thanks for listening. If you have any questions about this or if you'd like to suggest other topics for "The Wedding Business Solutions Podcast" please let me know. My email is [email protected]. Look forward to seeing you on the next episode. Thanks.
Listen to this and all episodes on Apple Podcast, YouTube or your favorite app/site:
©2024 Wedding Business Solutions LLC & AlanBerg.com
Liza Roeser - Scaling Fifty Flowers
How do you decide when to DIY and when to call in a pro for your wedding flowers? Are your customers overwhelmed by too many choices? Do you know how to blend human touch with AI for maximum customer satisfaction? Learn how Liza Roeser from Fifty Flowers transitioned from wholesale to consumer-based e-commerce while keeping service personal and intentional.
Listen to this new episode for insights on balancing DIY and professional services, reducing decision fatigue, and leveraging AI while maintaining a human touch in customer interactions.
Liza Roeser is a trailblazer in the flower industry, known for her innovative leadership and entrepreneurial spirit. Her journey began with a Peace Corps mission in Ecuador, where she identified the potential for exporting fresh-cut flowers. In 1998, she founded Farm Exports, which later evolved into FiftyFlowers.com, the first e-commerce wholesale flower platform. Liza is a dedicated advocate for the industry, serving on the Society of American Florists Board, lobbying on Capitol Hill, and promoting entrepreneurship. Her achievements have earned her numerous accolades and features in prominent publications. Follow Liza on Instagram @TheFlowerCEO.
https://fiftyflowers.com/
Episode Summary:
In this episode of Wedding Business Solutions, I chat with Liza Roeser, the founder of 50 Flowers. Liza shares her incredible journey from serving in the Peace Corps to creating an innovative e-commerce flower business. We discuss the early challenges she faced, transitioning from bulk floral shipping to direct-to-consumer sales, and how she has tailored her products to cater specifically to weddings and events. Liza opens up about the company's growth, the strategic use of AI to understand customer behavior, and the heartfelt importance of human interaction in customer service. We also delve into learning from past failures, how the 2008 financial crisis influenced her business, and the value of professional expertise in DIY floral projects.
If you have any questions about anything in this, or any of my podcasts, or have a suggestion for a topic or guest, please reach out directly to me at [email protected] or visit my website Podcast.AlanBerg.com
Please be sure to subscribe to this podcast and leave a review (thanks, it really does make a difference). If you want to get notifications of new episodes and upcoming workshops and webinars, you can sign up at
Coming to Wedding MBA this year? Join me for a sales workshop, only 25 seats. Use this link to save $20 off your ticket:
https://events.alanberg.com/LV1112#/buyTickets?promoCode=EarlyBird
I'm Alan Berg. Thanks for listening. If you have any questions about this or if you'd like to suggest other topics for "The Wedding Business Solutions Podcast" please let me know. My email is [email protected]. Look forward to seeing you on the next episode. Thanks.
Listen to this and all episodes on Apple Podcast, YouTube or your favorite app/site:
©2024 Wedding Business Solutions LLC & AlanBerg.com
Are You limiting yourself with your goals?
Have you ever wondered if setting goals is actually holding you back? Are you capping your potential by aiming for a target? How can you break free from this mindset and achieve more? In this episode, I explore how to rethink your approach to setting goals and challenge yourself to go beyond your perceived limits. Learn from my experience and discover strategies to maximize your growth and success without feeling restricted by traditional goal-setting.
Listen to this new 7-minute episode for ideas on how to set goals that motivate and challenge you rather than limit you.
If you have any questions about anything in this, or any of my podcasts, or have a suggestion for a topic or guest, please reach out directly to me at [email protected] or visit my website Podcast.AlanBerg.com
Please be sure to subscribe to this podcast and leave a review (thanks, it really does make a difference). If you want to get notifications of new episodes and upcoming workshops and webinars, you can sign up at www.ConnectWithAlanBerg.com
Episode Summary:
In this episode of the Wedding Business Solutions podcast, I delve into the concept of goal setting and how it might be unintentionally limiting your potential. Drawing from advice my late uncle, who was a life coach, gave me, I share insights from my career in sales and consulting. I emphasize the importance of setting targets that challenge rather than confine you. I discuss how focusing solely on meeting specific goals can cap your growth, while aiming higher can lead to greater success. I also talk about balancing a packed calendar with leaving room for unexpected opportunities, and how maintaining a positive, less desperate approach can attract more business. Join me for thought-provoking strategies to stretch beyond your current limits.
View the full transcript on Alan’s site: https://alanberg.com/blog/
Coming to Wedding MBA this year? Join me for a sales workshop, only 25 seats. Use this link to save $20 off your ticket:
https://events.alanberg.com/LV1112#/buyTickets?promoCode=EarlyBird
I'm Alan Berg. Thanks for listening. If you have any questions about this or if you'd like to suggest other topics for "The Wedding Business Solutions Podcast" please let me know. My email is [email protected]. Look forward to seeing you on the next episode. Thanks.
Listen to this and all episodes on Apple Podcast, YouTube or your favorite app/site:
©2024 Wedding Business Solutions LLC & AlanBerg.com
Is 2024 The Perfect Storm Trifecta?
Is your wedding business prepared for the challenges of 2024? Are you feeling the effects of the COVID hangover? How will the wedding gap impact your bookings? And what about the unpredictable noise of a presidential election year? In this episode, I outline how to navigate these turbulent waters and make the most of the opportunities that come your way. Dive in to understand how to work harder and smarter in this unique environment.
Listen to this new 7-minute episode for insights on thriving amidst the COVID hangover, wedding gap, and election year noise.
If you have any questions about anything in this, or any of my podcasts, or have a suggestion for a topic or guest, please reach out directly to me at [email protected] or visit my website Podcast.AlanBerg.com
Please be sure to subscribe to this podcast and leave a review (thanks, it really does make a difference). If you want to get notifications of new episodes and upcoming workshops and webinars, you can sign up at www.ConnectWithAlanBerg.com
Episode Summary:
In this episode, I dive into what I'm calling the "perfect storm trifecta" that could shape the wedding industry in 2024. This trifecta includes the lingering effects of the COVID-19 pandemic, which I refer to as the "COVID hangover," the "wedding gap" caused by a lack of engagements during lockdowns, and the complications brought about by a presidential election year. I discuss how these factors create a climate of uncertainty and noise. To navigate these turbulent times, I emphasize the importance of working harder and smarter, refining follow-up strategies, and focusing on existing leads to sustain and grow your wedding business.
View the full transcript on Alan’s site: https://alanberg.com/blog/
Coming to Wedding MBA this year? Join me for a sales workshop, only 25 seats. Use this link to save $20 off your ticket:
https://events.alanberg.com/LV1112#/buyTickets?promoCode=EarlyBird
I'm Alan Berg. Thanks for listening. If you have any questions about this or if you'd like to suggest other topics for "The Wedding Business Solutions Podcast" please let me know. My email is [email protected]. Look forward to seeing you on the next episode. Thanks.
Listen to this and all episodes on Apple Podcast, YouTube or your favorite app/site:
©2024 Wedding Business Solutions LLC & AlanBerg.com
CP Heda - Pivot from WWE to Weddings & Events
How are you enhancing guest experiences at your events? Are you leveraging the latest technology to captivate and engage your audience? In this episode, CP Heda describes a new product that mimics the excitement of a sports arena jumbotron, while exploring how new innovations can transform your event's appeal. Discover how to keep your events dynamic with slideshows and live feeds, and learn the secrets of content management using AI to ensure a flawless presentation.
Listen to this new episode for innovative ideas on maximizing guest engagement and creating unforgettable event memories.
Listeners to the Wedding Business Solutions podcast will get 15% off. Make sure you use this link and code!
Alan’s Special Coupon: FRIENDSOFF15
https://www.esstart.com/?ref=alanberg
About CP:
From weddings to corporate parties to birthdays and beyond, Esstart seeks to bring event guests together and enhance entertainment with thoughtful, all-inclusive technology. Their first product, Instant Spotlight, was an interactive photo wall where event guests can upload photos to in real time—the first ever of its kind. Other products offered include Storybook - a digital guest book, Seating Genie - an interactive digital seating chart, Crossfader - a song request app and Camera-roll - an event photo collection app. Esstart plans to release many more experiential activities for events on their platform.
Esstart platform maximizes engagement while minimizing technical challenges with easy setup, no-download app, AI content moderation and a wide array of customization options makes it perfect for every occasion. Scan the QR code and go!
After a decade leading critical technology systems for WWE and with personal experience as a Bollywood music DJ and live event photographer, Chetanprakash “CP” Heda set out on a mission: to end boring events. That’s when he founded Esstart, the innovative experiential platform with the mission to use technology to make events more interactive, memorable, and inclusive.
If you have any questions about anything in this, or any of my podcasts, or have a suggestion for a topic or guest, please reach out directly to me at [email protected] or visit my website Podcast.AlanBerg.com
Please be sure to subscribe to this podcast and leave a review (thanks, it really does make a difference). If you want to get notifications of
Coming to Wedding MBA this year? Join me for a sales workshop, only 25 seats. Use this link to save $20 off your ticket:
https://events.alanberg.com/LV1112#/buyTickets?promoCode=EarlyBird
I'm Alan Berg. Thanks for listening. If you have any questions about this or if you'd like to suggest other topics for "The Wedding Business Solutions Podcast" please let me know. My email is [email protected]. Look forward to seeing you on the next episode. Thanks.
Listen to this and all episodes on Apple Podcast, YouTube or your favorite app/site:
©2024 Wedding Business Solutions LLC & AlanBerg.com
Are you using Auto-Replies or Out of Office messages?
Are your auto-replies costing you potential clients? Do your out-of-office messages set unrealistic expectations? In this episode, I delve into the importance of timely responses and how setting the right expectations can be the difference between gaining and losing customers. Learn how to craft auto-replies that are both friendly and efficient, ensuring you never miss out on future business.
Listen to this new 8-minute episode for insights on how to optimize your autoresponders to enhance customer satisfaction and boost your business.
If you have any questions about anything in this, or any of my podcasts, or have a suggestion for a topic or guest, please reach out directly to me at [email protected] or visit my website Podcast.AlanBerg.com
Please be sure to subscribe to this podcast and leave a review (thanks, it really does make a difference). If you want to get notifications of new episodes and upcoming workshops and webinars, you can sign up at www.ConnectWithAlanBerg.com
Coming to Wedding MBA this year? Join me for a sales workshop, only 25 seats. Use this link to save $20 off your ticket:
https://events.alanberg.com/LV1112#/buyTickets?promoCode=EarlyBird
I'm Alan Berg. Thanks for listening. If you have any questions about this or if you'd like to suggest other topics for "The Wedding Business Solutions Podcast" please let me know. My email is [email protected]. Look forward to seeing you on the next episode. Thanks.
Listen to this and all episodes on Apple Podcast, YouTube or your favorite app/site:
©2024 Wedding Business Solutions LLC & AlanBerg.com
Has what I'm being asked changed much over the years?
Over the years, have the challenges you're facing as a wedding professional evolved, or are they remarkably consistent? How has technology affected the way you handle the same age-old business issues? In this episode, I delve into the timeless nature of the industry's core problems and offer insights into how new technologies offer new solutions without changing the essence of what needs to be addressed.
Listen to this new 7-minute episode for insights on how to adapt to technological changes while focusing on the enduring fundamentals of your wedding business.
If you have any questions about anything in this, or any of my podcasts, or have a suggestion for a topic or guest, please reach out directly to me at [email protected] or visit my website Podcast.AlanBerg.com
Please be sure to subscribe to this podcast and leave a review (thanks, it really does make a difference). If you want to get notifications of new episodes and upcoming workshops and webinars, you can sign up at www.ConnectWithAlanBerg.com
Coming to Wedding MBA this year? Join me for a sales workshop, only 25 seats. Use this link to save $20 off your ticket:
https://events.alanberg.com/LV1112#/buyTickets?promoCode=EarlyBird
I'm Alan Berg. Thanks for listening. If you have any questions about this or if you'd like to suggest other topics for "The Wedding Business Solutions Podcast" please let me know. My email is [email protected]. Look forward to seeing you on the next episode. Thanks.
Listen to this and all episodes on Apple Podcast, YouTube or your favorite app/site:
©2024 Wedding Business Solutions LLC & AlanBerg.com
Jonathan Bryans - Weddings in Ireland aren't only for the Irish
Ever wonder makes Ireland one of the top destination wedding spots? In this episode, we sit down with Johnny Bryans from weddingsonline to answer those burning questions. Why do so many couples choose Ireland for their big day? What are the legalities you need to know? How can wedding planners offer their clients an unforgettable Irish experience? Whether you're looking to expand your business or planning your dream wedding, this episode is packed with the insights you need to make it a reality.
Listen to this new episode for expert tips on crafting a magical destination wedding in Ireland.
About Jonathan
Jonathan is the Commercial Director of weddingsonline with over 20 years’ experience in the Irish Wedding Industry. Jonathan specialises in the hospitality sector with Hotels and Venues and has passion for marketing and sales. He is an advocate for making Ireland the world's wedding destination of choice. Jonathan has spoken at numerous Irish Wedding Conferences and internationally too.
Contact Jonathan
www.weddingsonline.ie
https://www.instagram.com/weddingsonline/ #weddingsonline
https://www.facebook.com/groups/helpimgettingmarried
If you have any questions about anything in this, or any of my podcasts, or have a suggestion for a topic or guest, please reach out directly to me at [email protected] or visit my website Podcast.AlanBerg.com
Please be sure to subscribe to this podcast and leave a review (thanks, it really does make a difference). If you want to get notifications of new episodes and upcoming workshops and webinars, you can sign up at www.ConnectWithAlanBerg.com
Coming to Wedding MBA this year? Join me for a sales workshop, only 25 seats. Use this link to save $20 off your ticket:
https://events.alanberg.com/LV1112#/buyTickets?promoCode=EarlyBird
I'm Alan Berg. Thanks for listening. If you have any questions about this or if you'd like to suggest other topics for "The Wedding Business Solutions Podcast" please let me know. My email is [email protected]. Look forward to seeing you on the next episode. Thanks.
Listen to this and all episodes on Apple Podcast, YouTube or your favorite app/site:
©2024 Wedding Business Solutions LLC & AlanBerg.com
Should you have a "frequently asked questions" section on your website?
How can you address the questions your clients are asking before they even contact you? What’s the best way to present FAQs without overwhelming potential customers? In this episode, I dive into the benefits of having an FAQ section on your website and share practical tips on how to implement it effectively while enhancing user experience and SEO.
Listen to this new 7-minute episode for insights on leveraging FAQs to improve client interaction and increase your search engine visibility.
If you have any questions about anything in this, or any of my podcasts, or have a suggestion for a topic or guest, please reach out directly to me at [email protected] or visit my website Podcast.AlanBerg.com
Please be sure to subscribe to this podcast and leave a review (thanks, it really does make a difference). If you want to get notifications of new episodes and upcoming workshops and webinars, you can sign up at www.ConnectWithAlanBerg.com
Coming to Wedding MBA this year? Join me for a sales workshop, only 25 seats. Use this link to save $20 off your ticket:
https://events.alanberg.com/LV1112#/buyTickets?promoCode=EarlyBird
I'm Alan Berg. Thanks for listening. If you have any questions about this or if you'd like to suggest other topics for "The Wedding Business Solutions Podcast" please let me know. My email is [email protected]. Look forward to seeing you on the next episode. Thanks.
Listen to this and all episodes on Apple Podcast, YouTube or your favorite app/site:
©2024 Wedding Business Solutions LLC & AlanBerg.com
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