This week we're focusing on patient reactivation. Reach out to 4-5 patients who fell off your calendar. 

An easy, warm script to use whether you are calling, emailing, or texting:

“Hi Alex, it’s Michelle from Ageless Acupuncture. It’s been a little while since I saw you, and I know you mentioned planning to reschedule back in October. I just wanted to check in and see how you’re doing, and ask if you’d like to get back on the schedule. No pressure at all — I just wanted to reach out.”

If you’re texting or emailing, add:

“Here’s the link to rebook: [booking link]. Please let me know if you have any questions. Have a wonderful holiday season.”