Communication Mastery Podcast

Weekly Episode 33: Handling Distress Productively


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Just as correct diagnosis aids treatment for disease, so recognizing distress flares quickly promotes healthier communication. Rather than throwing distress flares, I coach clients to say “I need help with…” or “I need help because…” This invites the other person into your understanding of the causes of the distress and gives them opportunity to demonstrate care.

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Communication Mastery PodcastBy Mark